Big Sushi - Full Menu

Said to be one of the cheapest (but still good quality) sushi places in Toronto, Big Sushi is well priced and has a great menu. Unlimited rice tea, and good sha... read more Said to be one of the cheapest (but still good quality) sushi places in Toronto, Big Sushi is well priced and has a great menu. Unlimited rice tea, and good sharing plates, its now one of our favourite spots.

We visited this place based on good reviews but were sorely disappointed with the experience. The place seemed understaffed and the waitress forgot half of the... read more We visited this place based on good reviews but were sorely disappointed with the experience. The place seemed understaffed and the waitress forgot half of the items we ordered. The starters arrived half an hour after the sushi. We were provided with cutlery only after several requests to multiple servers. We were billed for the soup which we did order but was never actually served us since the order was forgotten. When we pointed this out and tried to speak with a "Manager", we were taken to someone who did not clearly understand English and started yelling that we have to pay for everything we ordered. Thankfully, the overworked waitress was able to explain the situation and removed it off our bill. Given the location of this place in a highly competitive area, they could definitely improve the service quality and hire more people to stay in business. Overall, this was one of my worst dining experiences in Toronto.