Bake Code - Toronto

I purchased 5 mousse cakes, but the staff only gave me 4. The customer service was really poor and frustrating, I will never come back and purchase any food aga... read more I purchased 5 mousse cakes, but the staff only gave me 4. The customer service was really poor and frustrating, I will never come back and purchase any food again!

She often ignores customers waiting in line without acknowledging them or letting them know that she will be with them shortly. When customers try to place thei... read more She often ignores customers waiting in line without acknowledging them or letting them know that she will be with them shortly. When customers try to place their orders, she simply responds with a curt "one second" without any greeting or appreciation until the end of the transaction. This behavior makes me and other customers uncomfortable. I find her poor attitude towards customers, including myself, very off-putting. Seeing her at the front of the restaurant, as I did today on August 2nd at 3pm, makes me want to walk away and not return. If her attitude does not improve, I may not choose to dine at this restaurant again.

We ordered one variety of viral croissant, it tasted great. We tried few other cakes which are good too. read more We ordered one variety of viral croissant, it tasted great. We tried few other cakes which are good too.

Alright. I want to start off by saying that because this place has such a large menu, the quality of the food can vary. So, my rating is based on the items that... read more Alright. I want to start off by saying that because this place has such a large menu, the quality of the food can vary. So, my rating is based on the items that were hits for me, not the misses. My favorites were the coffee bun, almond croissant, and cake rolls (all shown in the photos). However, we did not enjoy the custard bun as it had a strange texture and flavor, like others have mentioned. The viet coffee and PB&J croissants were just okay in our opinion.

The customer service at the Bake Code location on 4910 Yonge St is terrible. The staff is rude and disrespectful towards people of color. As a long-time custome... read more The customer service at the Bake Code location on 4910 Yonge St is terrible. The staff is rude and disrespectful towards people of color. As a long-time customer who enjoys their baked goods and drinks, I am disappointed by the disinterested behavior I have encountered at this specific location. My simple requests for extra napkins or sugar syrup in my coffee have been met with hostility, as if I am inconveniencing the staff. Even when inquiring about end of day specials, I was met with eye rolls and a condescending tone of voice. This poor customer service experience has left me feeling undervalued. I hope that the management at Bake Code takes this feedback seriously and improves the service standards at this location.