Reviews
What Asal S doesn't like about Starbucks Coffee Company:
I have typically had positive experiences at Starbucks, but this particular location had unfriendly and unethical staff. They accidentally spilled my coffee and failed to apologize or offer a replacement. View all feedback. What Amar A likes about Starbucks Coffee Company:
Forgot my drink due to a busy day of working and when I finally remembered to pick it up. Mr. Wonder (awesome name) saw that it had separated in content and offered to remake the drink. 10/10 for Wonder and I think he deserves a raise! View all feedback.
Reviews from various websites
I have typically had positive experiences at Starbucks, but this particular location had unfriendly and unethical staff. They accidentally spilled my coffee and...
read moreThe order taker was so rude her name is Kiwi. We experience bad customer service. Of course, every drink is different. She was saying your order is out of this...
read moreSarah, the waitress at the restaurant, was extremely rude. She lacked any customer service skills and did not listen to the customer's concerns, but instead con...
read moreThe restaurant is always too crowded, they need to add more seating.
A busy Starbucks right by Finch station but they get your order done in time. Not very quite depending on time for day but clean and staff are nice.
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read moreDespite Starbucks typically offering positive experiences, this particular location at Yonge and Finch has been receiving criticism for its unfriendly and unethical staff. Customers have reported instances of rude behavior, lack of customer service skills, and even mistakes in fulfilling orders. The management has been urged to address these issues and ensure that employees prioritize customer satisfaction. However, there have been some bright spots, such as a barista named Wonder who went above and beyond to correct a mistake and provide excellent service. While the vegetarian options and bakery items may be appealing, the overall customer service at this location leaves much to be desired.