Park Lane - Torbay

We popped in for a drink before going elsewhere for dinner. We were told by the bar staff that they would come over and take our drinks order. People came in after us and we’re served before us. There were 5 staff milling around, I complained to the barman and we waited another 10 mins for our drinks. Over 20 minutes to get what we ordered and it wasn’t busy. If we’d been served quicker we would have had another round. Terrible service, won’t be coming back.

Worst customer service, delayed drinks (over 45 minutes) messed up drinks orders, manager then came down and said “**** off we don’t want your money” absolutely appalling behaviour. Stay well clear, plenty of other nice places in Torquay. After going elsewhere park lane has been known to have this customer service

I would like to say a huge thankyou for Simon 's great support last week. He went above and beyond his duties last Saturday night. He was truly professional and helpful and not forgetting on his empathy on showing such care and kindness. Keep it up Simon. From the little one helping a young lady with my friends at the early hours of Sun Am.

TERRIBLE service with rude and self righteous staff. Trainee waitress tried her very best but the more experienced waitress let the bar/restaurant down. However Cool aesthetic, busy, nice drinks and pizza.

I went with some friends for thr drag bottomless Brunch at the weekend and it was amazing. The staff were attentive and nothing was too much trouble. The cocktails flowed and the atmosphere was electric. We had the whole cocktail menu to choose from, plus gin and Prosecco so there was plenty of choice. As soon as we were handed our cocktails we were asked to order our next one, which didnt take long. It was so well organised. And the food was amazing too, I couldn't fault anything. The premises were clean and well looked after. We're definitely booking for the next one.