Reviews

Overall Total Score
3.7 out of 5
Very good | 3475 reviews

What 270shaunr likes about Costa:
Great location with amazing views of the sea front . Outside seating available and dog friendly, with a water bowl for them. The staff member who served us was very friendly and welcoming. View all feedback. What silkin77 doesn't like about Costa:
What a amateur service… had to wait 15 mins from receiving the frappe to receiving the hot drinks (by which point the frappe was finished). When I queried the delay with the barista, he was dismissive and gave no apology or explanation. It should be noted that there were only a handful of customers seated, so how they cope when busy is a wonder. When the drinks eventually arrived, I had to return the caramel latte as... View all feedback.

Reviews from various websites

Gastroranking-it
3.2 ★ from 50 reviews
daimlerv8brighton
08.08.2024 - 08:57

Spoilt by the every increasing GRAFFITI over the front... been like it for a whiole but nothing is done abbout it. It would take seconds to paint it out, but it...

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Kacie
08.08.2024 - 08:57

Placed our order, she read it back, then didn't give me a cake I ordered, I asked for my cake she said that I hadn't ordered or paid for it and as I wasn't give...

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Mike
08.08.2024 - 08:57

Staff are lovely, drinks are mostly ok, either you get a cup of lava or you get something you have to drink straight away.

F
08.08.2024 - 08:57

Brilliant service lady named jo was very polite and helpful even though they were short staffed. Nothing was too much trouble. They even brought food to our tab...

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Baby
08.08.2024 - 08:57

I come to Costa every morning before my job and have a Mocha and a ham and cheese toastie . I have never felt so happy and welcome coming into a wonderful coffe...

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While some visitors reported issues with cleanliness, service, and management at the Costa Coffee in Torquay, others had a completely different experience. The location offers stunning sea views and dog-friendly outdoor seating. Servers like Ruby and Jo have been commended for their exceptional customer service, going above and beyond to make guests feel welcome. Despite some negative feedback, the majority of customers appreciate the friendly and efficient staff at this Costa location, making it a recommended spot for coffee lovers in Torquay.

Menu
4.6 ★ from 7 reviews
Reece
12.12.2022 - 07:37

Good service clean as it was, the standard was there at any time I was very impressed by service and hygiene and beautiful coffee, name of the college was becky...

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Stephanie
12.12.2022 - 07:37

Personal always friendly and happy. even if it is busy, the load is kept clean and coffee is great. the best cost in torquay.

Ian
12.12.2022 - 07:37

Good coffee. a lot of choice. good to see that they

Jim
12.12.2022 - 07:37

Great visit in costa today. the personal was friendly, the place was clean and the toilets were well kept.

François
19.04.2022 - 15:03

As always good service and good coffee..clean and tidy as well .

Google
4.4 ★ from 459 reviews
Tripadvisor
3.5 ★ from 89 reviews
Gastroranking-uk
3.9 ★ from 492 reviews
Int Restaurants
3.6 ★ from 2435 reviews

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