Conservatory Cafe - Torbay

The service at this restaurant was absolutely terrible. The man was rude and the woman was passive-aggressive. They seemed more concerned about how busy they we... read more The service at this restaurant was absolutely terrible. The man was rude and the woman was passive-aggressive. They seemed more concerned about how busy they were than taking care of their customers. It was a disappointing experience.

Avoid this restaurant at all costs. The owner, a racist woman, and her violent husband run the place. It speaks volumes that the restaurant was empty when we ar... read more Avoid this restaurant at all costs. The owner, a racist woman, and her violent husband run the place. It speaks volumes that the restaurant was empty when we arrived. This establishment should be closed down immediately.

This is the worst experience I have ever had. The staff were rude and the service was terrible. They charge extra for the breakfast menu after 11 am. Our food t... read more This is the worst experience I have ever had. The staff were rude and the service was terrible. They charge extra for the breakfast menu after 11 am. Our food took over half an hour to arrive. If I could give them zero stars, I definitely would. Please don't waste your time and money here. The staff need training on how to deal with customers.

I am still shocked at the behaviour of the staff there today. I asked for extra hot water because we wanted a large teas and the lady had showed me a small tea... read more I am still shocked at the behaviour of the staff there today. I asked for extra hot water because we wanted a large teas and the lady had showed me a small tea pot which she said was for two. The coffee and walnut cake was £4.70 a slice. The lady asked if we wanted one or two slices. I said one slice and commented to my husband that 2 slices would be nearly £10 which I thought was expensive. The lady said that they didn’t give extra water and told her colleague to refund me because she wanted me to leave because I had apparently been aggressive since I walked in. I said I didn’t want a refund I just wanted a large tea. The lady continued to clear our tray and the man said he processed the refund. I asked the lady’s name, she told me and asked why I wanted it. I said to write a review and I wanted to take photos. She said to leave and they’d call the police. I asked what for? They said for taking photos which I hadn’t at that point. I asked what the police would say for me asking for extra water and that I’d call them myself. The lady said I was clearly mental and she actually stood on the step of the cafe as we left saying I was mental. I did return to the cafe after approximately 1/2 an hour because I hadn’t received an e mail confirming the credit from sum up, only an e mail saying that payment had been taken. As I walked in the lady said here she is again. I spoke to the man who showed me the credit quickly. I asked if I could take a photo of the credit and he said we’ve got a business to run here. I will never step foot in this premises again.

Great place to relax meet friends in lovely surroundings and an amazing view. Coffee is excellent and the lemon drizzle cake oh my yum Been here a few times no... read more Great place to relax meet friends in lovely surroundings and an amazing view. Coffee is excellent and the lemon drizzle cake oh my yum Been here a few times now and always have good service.