Wendy's - Topeka
Wendy's
Description
In a bustling drive-thru environment, customer experiences at this restaurant have become a mixed bag. While the breakfast and lunch offerings, particularly the burgers, are often praised, inconsistent service continues to mar the overall impression. Many patrons have reported unprofessional behavior from staff, including rude interactions and questionable hygiene practices. However, there are glimmers of hope amidst the chaos, as a few employees stand out for their promptness and friendly demeanor. Ultimately, although the food quality can shine, potential diners should brace for varying levels of service, with patience advised for a pleasant visit.
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I wasn't even offered a drink. The half portion we ordered was incorrect, and it was cold.
The service was friendly, but the food didn't taste fresh. The fries were soggy and limp. I ordered Dave's Single Combo.
The worst place I've ever been. on the other day, they didn't give me one of my burgers and about the sandwich they gave me, was cold. I went back to the line and they didn't even tell me a word. I took the cold sandwich and went away. after a few minutes they came back to the window and gave me a bag. I parked to make sure it was right. No. the command was wrong again. my first sandwich was warm, the second was not what I ordered and it was cold! I called to complain, as the line at this point was excessive long, and their phone out of order! I called another place and they gave me the same number. I told them it doesn't work. they said the district manager would call me. that was 3 days ago. I didn't even eat that. 30 bucks, never eat here. Never.
Go there from time to time for a quick lunch. Meal is always ready fairly quick and never had any issues with order. Staff is always friendly and helpful. Keep it up! Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
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QR-Code for the menu
