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Contribute FeedbackNando’s in Aylesford offers a mixed dining experience, showcasing both excellent service and significant operational flaws. While some customers praise the friendly and attentive staff, citing their quick response and helpfulness, others report long wait times, incorrect orders, and issues with food quality. Complaints include cold dishes, rubbery chicken, and stale sides, leading to dissatisfaction among diners. However, those who experienced attentive service and well-prepared meals express a willingness to return. Cleanliness and a welcoming atmosphere receive positive mentions, suggesting potential for improvement if service consistency can be enhanced across visits.
The workers who tried to get us a table, we waited 30 minutes, they were clear and honest about waiting times. the tables were cleaned and sprayed between the customers, but I would have liked to see the seats also cleaned, especially in these times the prices seemed to have risen as I used a nando last, but it is everywhere I suspect. the food was well cooked, seasoned and we were looked after as soon as it was served. nice to see a wash basin area to wash hands, very practical. also these nando 's offer emergency services discounted, a beautiful note and worth remembering. I'm sure you'll come back here.
We arrived shortly after 8 and had not booked, we literally waited 2 minutes for a table. the personal was so nice, polite and attentive. ordered food on app and it took about 10-15mins. when it arrived, it was hot and absolutely delicious. the restaurant was clean and the tables were immediately deleted. I couldn't blame. would definitely recommend it and will visit again.
I came to the restaurant on the vaterday, so I was ready to wait for it. the waiter went fast. the food was freshly prepared and the staff had a smile on the face despite the busy time and was happy to answer. my favorite location through the facility of the place and friendliness of the staff.
Eat was nice, you can't beat a chicken for a meal. there were however some waitresses who obviously did a past and had not the need to smile much and simply asked the usual questions when they go to a restaurant. a smile makes the difference.
Cannot remember the employees name but she absolutely outstanding. Went out of her way to make sure we had everything. Making multiple trips to and from to get us different sauces and even made special some extra garlic bread as they had run out. She made the experience a lot better with her humour and bubbly personality. A lot more than expected of your normal nandos.
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