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Contribute Feedback What User likes about Panera Bread:
They always enjoy the soups at Panera! This time, I had the squash soup, and last time, I tried ten different sweets. Both were delicious. The restaurant is clean, and the staff is patient and helpful. The food takes a while to be served, but when it arrives, it is warm and delicious. View all feedback.
What User doesn't like about Panera Bread:
the waiting time for drive-thru and/or take-out is about 20-25 minutes in a drive-thru line is ridiculous. their automated system even recognized how long it was and sent a template email apology. after several events, no more, I will eat somewhere else. View all feedback.
The restaurant was clean, and very well laid out. When we ordered our food with the cashier, she was texting on her phone and wasn't paying attention to the phone number we gave her for our member acct. We had to repeat it twice to her! We ordered 2 whole Tuna salad sandwiches on French Baguettes with lettuce and tomato. The Tuna salad was extremely salty! The baguette with the lettuce and tomato tasted great. I did contact Customer service after our visit to complain about the salty tuna salad. They will be looking into the problem. Hopefully they can do something about it.
Ordered a salad through DoorDash for pickup scheduled between 1:15-1:30 in afternoon. I get there between 1:35 and 1:40 and they never marked order ready with DoorDash so I stand over by pickup window and nobody acknowledged I was standing there. Not even a manager. Do I finally ask about my order as the person putting orders in bags and putting on counter for people who aren’t there yet for pickup, I ask about my order. He finally tells me it may be over on other side of wall. Now I never did pickup before so common sense would tell them to acknowledge me and tell me. No communication skills by anyone there. Last time I order from this Panera Bread.
The waiting time for drive-thru and/or take-out is about 20-25 minutes in a drive-thru line is ridiculous. their automated system even recognized how long it was and sent a template email apology. after several events, no more, I will eat somewhere else.
We ordered two whole salads and added to everyone. the salate were about $14 each and with all the salat and the toppings filled only 1/4 of the bowl and forgot the additional toppings on the one salat (avocado at $2 extra.) we called to fix the situation, but they said we were coming (after we paid for delivery because we did not have a car, as we visit a bureau,) but they would not get a refund but for us. very poor service
Trash. “ran out of bread bowls” how you run out of bread bowls y’all bake the bread. The girl inputting orders or making drinks couldn’t follow a simple “no ice” request on a drink that had to be remade I’d give it -2/5 stars if I could. Not going back atleast to this trash location
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