Vito’s Pizza and Subs - Toledo

I was kept updated on the status of my order from the moment I placed it until it was delivered. The Bacon Chicken Ranch had generous portions of chicken, bacon, and cheese. The Meat Lovers pizza was a meat lover's delight! Overall, we were pleased with our Vito Pizzas and the delivery service.

I recently ordered pizza from Vito's and one of the pizzas was basically just dough with melted cheese and pepperoni. I called to complain and the person I spoke with was very apologetic. He said he would send a new pizza. When they finally arrived with my replacement pizza, it was half an hour later than promised, so I ended up falling asleep. The next day, I called again and spoke with a very nice man who explained what had happened and then went above and beyond by making my medium pizza into a large one and throwing in a free 2-liter drink. This was my first time complaining about Vito's, but I have to say their customer service is top-notch.

Staff was full of smiles and a generally good demeanor. Normally the food tasted great, though a little pricey, but the past few times have been horrible. I talked to a manager and was told they recently changed the yeast in the crust because it wasn't rising. Whatever they have done to the crust, the pizza is heavier and tastes more like a pre-baked, store-bought pizza crust.

I used to love this main street location. But they don't have enough help the quality of the pizza is SAD. I feel sorry for the workers me st of the time they are over worked. THE SAFETY of the workers make them vulnerable for robbery.,, Working so few people at late night. Don't even let me get on THE LIES THEY TELL U. Sorry my favorite is now Toledo WORST

I wouldnt give this place any star. They can't get the order right..pizza fold over doesn't have lettuce tomato and mayo on it..smh