Wendy's - Toccoa

Flies are everywhere including in my drink. Customer service and speed are great, but the health department needs to close this location down until they can get... read more Flies are everywhere including in my drink. Customer service and speed are great, but the health department needs to close this location down until they can get things under control.

Terrible customer service. Tried to charge me $12 for two crispy spicy chicken sandwiches. These are on the value menu at $1.49 each. Managet was very hateful a... read more Terrible customer service. Tried to charge me $12 for two crispy spicy chicken sandwiches. These are on the value menu at $1.49 each. Managet was very hateful at the drive-thru and said they were $5 each. Dont think she understood what i wanted.

The employees were very pleasant. The fries, on the other hand, were not. They were very over done. Many were dark brown. And I think someone forgot to salt the... read more The employees were very pleasant. The fries, on the other hand, were not. They were very over done. Many were dark brown. And I think someone forgot to salt them. The strawberry lemonade was pretty tasty. A bit sweeter than I would like though.

I've been dining at this restaurant for seven years, and they consistently provide exceptional service. I'm finally taking a moment to write a review; even duri... read more I've been dining at this restaurant for seven years, and they consistently provide exceptional service. I'm finally taking a moment to write a review; even during COVID and with a reduced staff, they have always impressed me!

The taco salads have become as small as a side salad, which isn’t even an option anymore! Additionally, to the night staff, it might be a good idea to work on y... read more The taco salads have become as small as a side salad, which isn’t even an option anymore! Additionally, to the night staff, it might be a good idea to work on your attitude or think about working from home instead. I’ve worked at Wendy’s several times, and even on days we weren’t in the best mood, we always stayed positive with customers. Managers, please make sure to talk to your employees about improving their customer service.