Reviews
What User likes about Steak N Shake:
I don't think I've ever had a bad day at any steak and shake location the garlic butter burger is amazing everything was made fresh right in front of me in a very timely manner the bonds were fresh salt and aromic steak and shake has mastered this art and then holding it down ever since good food the wait staff was good and the young lady who took my order actually brought the food also you just simply can't go wrong... View all feedback. What User doesn't like about Steak N Shake:
I really like the fact that we can order the food on a screen, but they have taken the menu of our favoritesburgs (jalapeño crunch and chili hot dog) to mention some. the rolls were cold and the fryed. View all feedback.
Reviews from various websites
Everyone has to try the chillimac! it is actually spaghetti with chili above. but each order is made to order so it takes a little time.
I really like the fact that we can order the food on a screen, but they have taken the menu of our favoritesburgs (jalapeño crunch and chili hot dog) to mention...
read moreNo retro torches here. they order on a screen. get your own food. they put their own drinks in a caring fall. put their own milkshake drink on the müll. no menu...
read moreLooks like a customer is finished after many years. no service, all serve themselves and eating has lost its taste. By the way, there are many sitting opportuni...
read moreI don't think I've ever had a bad day at any steak and shake location the garlic butter burger is amazing everything was made fresh right in front of me in a ve...
read moreSteak and Shake is evolving, embracing a self-service model where customers order via screens and pick up their meals. This innovative approach streamlines the process, although some miss the traditional dining experience, including attentive table service. Feedback highlights delicious offerings like the garlic butter burger and milkshakes, celebrated for freshness and quality. However, staffing challenges emerged, leading to occasional delays and mix-ups in orders. Enthusiastic staff members, such as a helpful shift manager, do stand out, contributing positively to the dining experience. Overall, it’s a bold adaptation that retains classic flavors in a changing landscape.
The shift manager, Asanti, was extremely helpful and patient as we navigated the kiosk. She stepped in to assist us when we made mistakes. The service we receiv...
read moreThe staff are nice, professional, and helpful. I really like the fact that we take our orders. The food was appealing, flavorful, and enjoyable. The only down s...
read moreWould give 5 stars but they burger patties were very thin. Almost as thin as the cheese. Awesome taste though! A small wait but fresh 2 times out of 3
I had a double cheeseburger and a vanilla shake at this restaurant. It was delicious. I had some trouble using the kiosk machine, but thankfully the cook assist...
read moreI went to this restaurant for lunch and decided to dine in using the kiosk. I ordered a double cheeseburger, cheese fries, and a sweet tea. We didn't have to wa...
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