Gustav's Pub & Grill - Tigard

The food was delicious, but the service was terrible. It's disappointing because I used to enjoy this place. The manager who came to our table was also very rude. Despite the waitress making multiple mistakes and forgetting our entree and drink orders, the manager refused to comp our beverages to make up for the poor service. The waitress even denied that we had ordered the items when we inquired about them. The overall experience was the worst my friend and I have ever had, and we are still shocked by it. We will not be returning.

The food was tasty, but the fondue was served cold. Despite it being Christmas Eve, there was no Christmas music playing. The service was satisfactory, although not overly friendly. The front desk staff were friendly and kind. Dessert was delicious, while the cocktails were average, neither the best nor the worst.

It was a very nice place, food was good. They were out of the pork so I had to make another choice so will need to go back.

The food is good, but they insist on covering everything with tiny sliced scallions. I am allergic to raw onions and requested they not do that. They did it anyway.

The food was great but the service was awful. Too bad because I used to love this place! The manager who came to our table was very rude as well and made sure we knew that even though the waitress made multiple mistakes, forgot to put our entree and drink orders in, (and proceeded to tell us we never ordered them), when asking us if we were ready for our bill at the end of our appetizer, that she would not be comping our beverages to make up for the poor service we experienced. She also forgot to put the table next to ours order in as well and they were equally frustrated. To top it off the waitress never even apologized or even tried to make it right, and when we asked her where our food and drink orders were she told us we never ordered them from her. What!? The manager told us that our direct approach (explaining that we did in fact order them, and she even gave us recommendations was rude. She was mean and defensive and rude to us. It was the worst restaurant experience my friend and I have ever had and we are still in disbelief over it. We won’t be back.