Tim Hortons - Thorold
Tim Hortons
Description
This restaurant has been facing significant challenges lately, with several diners expressing dissatisfaction regarding service and food safety standards. Customers noted long wait times, careless order accuracy, and issues with food handling practices, raising concerns about hygiene. Despite these shortcomings, some menu items, like the hatbernero chicken and steak bowls, received praise for their flavor. While the staff's demeanor appears inconsistent, with reports of rudeness and distraction, the venue itself offers convenience with ample parking and accessibility options. Overall, while good dishes exist, the restaurant must address its service and safety hiccups to improve the dining experience.
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Feedback
Horrible customer Service !!! They stop serving pizza 2 1/2 hours before closing because they claimed to have already cleaned the oven. Refused service because of this. There's zero excuse for this. Service: Dine in Meal type: Other Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 2 Recommended dishes: Muffin
Handicap door not functional!! Service: Dine in Meal type: Lunch Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 4
The tea was smooth and perfect. Service was friendly and efficient, making the experience even more enjoyable. Great customer service always fresh stuff. Service: Takeaway Meal type: Breakfast Food: 5 Service: 5 Atmosphere: 5
Very good quality and service Food: 5 Service: 5 Atmosphere: 5
Great staff, great service and best quality of food. Must visit this store if you are in area. Very friendly and helpful staff. Helped me out to pick out some stuff I was confused. Always have fresh coffee at this location Service: Dine in Meal type: Brunch Price per person: $30–40 Food: 5 Service: 5 Atmosphere: 5
Menu PDF
FAQ
More information
QR-Code for the menu
