Tim Hortons - Thorold

Had to wait for the people standing at the drive thru to get off their phones, gave the guy who served me heck for it and was told "their the managers. "Why do you need 3, 20 year olds as managers acting like staff but standing on their phones. Service: Take out Service: 1 Atmosphere: 1

I'm becoming quite familiar with the new menu option of the bowls of rice, chicken, and salad... My favorite is the habernero chicken, and I've also gotten the steak one, too...yummy! Service: Take out Meal type: Lunch Price per person: CA$1–10

Very disappointed. I ordered 2 iced coffees; 1 with extra cream and 1 with no sugar. They both had the same amount of cream (they were the exact same colour, no distinction), and I could see the sugar syrup clearly at the bottom of both drinks. I also ordered a crispy chicken craveable; I'm really not sure what I was given instead but see the photos for yourself (definitely not a crispy chicken craveable). I don't like onions, mayo, or processed cheese so the sandwich is just sitting in my fridge I was so hungry and the only piece of my order they got right was my donut, so I ate that for my on the go lunch. Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 2 Service: 4 Atmosphere: 5

3 out of 4 orders were wrong. We went back and they rectified it. The new hires need more training. Service: 5

Nice Service: Take out Meal type: Breakfast Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Breakfast Sandwich