The Rainbow Room - Thorold

The rainbow room is a great place for a romantic dinner or special occasion! Both the food and the view of the falls are spectacular.

The food and the view were fantastic. This was an expensive meal, but the portion sizes were very good.

Great service from Marko! had a wonderful breakfast with lots of options and a beautiful view to look at while we ate!

I am no relation to the previous guest who apparently experienced the same thing with likely the same server. Our visit was April 2, 2018. This was not our first visit to this restaurant, and we have always had a good experience until now. . Breakfast was buffet style so our waitress brought us our coffee/juice but we took care of our own food. When we received the bill we tipped her about 12%, which we thought was fair for a buffet service, and while we were waiting for the elevator she stood about 10 feet behind us ranting to another server that she 's so done with these people and detailed how much we had tipped her and continued to go on and on and on until we were in the elevator. How embarrassing. Her service had been fine; we felt that the tip was fine for the half hour we were there with her serving coffee... Did not expect that. The food WAS fantastic, as was the view, the cleanliness and presentation of the restaurant, and the service from the egg/waffle maker. The waitress unfortunately killed it for us. Management should be ashamed to have that attitude representing their otherwise exemplary brand.

Overall this was a lovely experience. I will not give it 4 or 5 stars because I do not feel like we got what we paid for. The service was excellent and I have nothing against that at all. The steak was so tough even though i got it very rare (almost blue) and my calamari was over fried. We had to wait a very long time for our bread as well. For what we paid, I expected more, but as I said the service was excellent