La Madeleine - The Woodlands

We reported at the checkout the presence of a bug flying on the pastries, but no action was taken by the personnel.We informed the issue to the manager and all she said was “thank you”This is a food safety issue as the bug was stepping on the pastries in the display.

I sat down at a first table (one in the front room with fireplace in the corner next to the window) and there 7 ants crawling all over it ……. Kinda gross so I moved to the table catty corner to it in the same room and this table is SUPER lopsided and there was a piece of fried chicken glued to the chair I tried to tip the chair over to get it to fall off and it didn’t even budge GLUED. And I’m in here about 2P quite a bit after the lunch rush (and they’re dead with plenty of workers in here) … tried to give good descriptors so management can get rid of the ants and fix the crooked tableFood was typical the chicken on my Caesar wasn’t heated anymore which made me sad, but I don’t think that’s bad service, just menu change still tastes good and is fresh!

The food was so fresh and delicious! I will return and try the new items on the menu. Onion soup and potato soup was to die for.Salad was so fresh!

Their food quality is going downward recently. We tried their sandwiches and Salmon plate. Sandwich bread was stale and cold and salmon was not fresh and a bit smelly….

Couldn't give a zero. The food was good but truly terrible service. This guy named Fransico refused to give me the free pastry's they were handing out even though my friends and me all bought something, He gave me horrible attitude until I finally got my pastry. Cookie was good tho. Also felt very cramped inside the tables were way too small.