Reviews

Overall Total Score
3.9 out of 5
Very good | 575 reviews

What cov53k doesn't like about West Lake Chinese Take Away:
The restaurant has declined in quality and lacks the same level of hospitality as before. There are plenty of other dining options that offer better value in the area. View all feedback. What User likes about West Lake Chinese Take Away:
We have been frequenting this restaurant since the beginning when the owner was "Chicken George." In all these years, we have never had a bad meal. The portion sizes and flavors of the dishes are great and we feel that they provide good value for the money. The staff is extremely friendly and polite, and the delivery service is a lifesaver. We wouldn't order Chinese takeout from anywhere else. View all feedback.

Reviews from various websites

Gastroranking-it
3.4 ★ from 11 reviews
Neil
01.07.2024 - 06:37

We absolutely love West Lake, our go-to Chinese takeout spot. We've been ordering from them for years and they always exceed our expectations.

bestguest86
01.07.2024 - 06:37

We initially believed that a disappointing meal was just a one-time occurrence following a change in ownership, so we decided to give the restaurant some time b...

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Lucy
01.07.2024 - 06:37

The food is fantastic but the customer service from some of the staff is something to be desired! Please don't let this put you off it is more of a comical expe...

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Jack
01.07.2024 - 06:37

Woman at the counter was rude mannered, would not recommend to anyone. Need to improve and monitor staff.

Lemur
01.07.2024 - 06:37

This Chinese restaurant sets the bar high with its top-notch quality. While it may not always be open, it is definitely the best option in the area.

In a culinary landscape where expectations run high, this restaurant presents a mixed bag for diners. Customers rave about the homemade flavors and generous portion sizes, particularly praising the curry and salt and chili chicken. However, high prices and inconsistency in service have left others feeling disappointed. Complaints about rude staff interactions and diminished quality since a change in ownership highlight challenges. Despite these setbacks, some loyal patrons remain devoted, valuing the vibrant flavors and friendly delivery service. Ultimately, while the food shines, the dining experience is marred by price concerns and variable customer service, prompting mixed reviews.

Tripadvisor
3.1 ★ from 19 reviews
bestfriends4ever6
08.03.2024 - 10:41

I ordered takeout from this restaurant and was not impressed. It was expensive and the food was bland. It was the only Chinese takeout place open that night in...

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bestfriends4ever6
08.03.2024 - 10:41

I ordered Chinese takeout from this restaurant last night, 26/11/2023, and it was absolutely terrible. I ordered an egg fried rice that had no egg and was very...

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traceyprobert
08.03.2024 - 10:41

The food at this restaurant is delicious, but I think the prices are too high. They charge £3 for a container of curry, which I find to be outrageous. They are...

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neiljthompson
08.03.2024 - 10:41

Westlake Chinese is an excellent choice for a takeaway. Always fresh and never fails to disappoint! Great family run Chinese takeaway!

traceyprobert
08.03.2024 - 10:41

It’s a takeaway but it’s very expensive for what you get. Portions are very small and they only open Thursday Sunday

Google
4.2 ★ from 19 reviews
Liz
17.12.2023 - 09:38

This is the best Chinese food I've ever had. The Singapore noodles were absolutely delicious.

cov53k
17.12.2023 - 09:38

The restaurant has declined in quality and lacks the same level of hospitality as before. There are plenty of other dining options that offer better value in th...

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Sarah
17.12.2023 - 09:38

The waitress was incredibly rude, the food was disgusting. The crispy beef tasted more like spoiled fish, and the mushrooms were dry. I will never eat here agai...

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Jamie
17.12.2023 - 09:38

Best Chinese takeaway I have ever had!! Would definitely recommend this Chinese!

Peter
17.12.2023 - 09:38

Have used West Lake for about 10 years and it’s now better than ever. Highly recommended.

Menu
5.0 ★ from 4 reviews

We have been frequenting this restaurant since the beginning when the owner was "Chicken George." In all these years, we have never had a bad meal. The portion...

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I have been dining at West Lake for approximately 10 years now, and I must say it is better than ever. I highly recommend it.

This is the best Chinese takeout I have ever had! I would highly recommend trying this place.

Original and still the best in dinas

Gastroranking-uk
3.5 ★ from 36 reviews
Restaurantguru
3.5 ★ from 16 reviews
Int Restaurants
4.2 ★ from 470 reviews

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