Yoshii - The Rocks
Yoshii
Description
Feedback
First impressions were good, the interior and table settings promised a great meal, Menus presented was tight with an interesting vaguely Italian theme.
I want to love this place so muchThe location is good, the intimate size of the restaurant is perfect, and the menu is promising.
Unfortunately I've had both one of my best and worst dining experiences at EstivoThey have quality food and a good wine list.
We recently celebrated my husband and son's birthdays with a dinner for 6 at Yoshi's. We took the private room which meant for the oldies we could hear every word of the conversation and take our time (2.5 hours) over an exquisite dinner. So many restaurants want to rush you through dinner so they can accommodate another setting.The food was truly amazing. We had the Yoshi set menu for $140 per head. The presentation, flavour and freshness of the courses was exceptional. I think for all of us the lamb with shiitake mushroom sauce and miso was a stand out. Given it was Japanese with very low fat none of us left the restaurant feeling overly full just pleasantly replete. They gave my son a special desert to celebrate his birthday which was a nice touch.If you are looking for spectacular views this is not the place for you as it looks onto Harrington St in the city. However, if you want exceptional Japanese food at a relaxed pace where you can hear the conversation...it is perfect.
Wow! It was terrible! The minute we arrived the confused staff were unable to find our reservation (I had the email confirmation) then they told us we could sit at the sushi bar, which was empty. That was fine except we were completely ignored the whole time. We had to call staff over 15 minutes after not even being offered a wine menu (or any other menu). We ordered the 8 course degustation....It only got worse as we waited over an hour for the tofu appetiser. Another hour later was the next appetiser...then another hour 20 until the sashimi arrived - and these were all the cold dishes!!! At one point the chef had an angry conversation with one of the waitstaff and pointed at us. We thought we might get some service but instead a spoon was delivered and we joked how it could be another 20 minutes before another dish comes out. Still nothing arrived. At this stage it was 10.40pm and we were worried we would be there until the early hours of the morning if we were to wait for the remaining 5 courses - not to mention how hungry we were! We saw other diners also frustrated and not happy. We then decided to leave and watched 3 waitstaff ignore us as we tried to get their attention. Finally we had one come over and told them we would like to pay for what we had eaten and leave, as it was just taking too long. Here comes the worse part of the night yet. The waitress then started to debate with us about how much we should pay. She wanted us to pay for all the courses, even though we had only received 3 of the 8. She was incredibly rude and showed no concern for the fact we had spent over 3 hours and had not received our meal - it was now past 11pm and we were exhausted by the whole experience. It was terrible - the staff are inexperienced, with no service skills and have no concept of a good customer experience. The three dishes we had were ok but not mind blowing enough to make the extensive wait worth it. Don't go here if you expect good service and a great dining experience - there are much better Japanese restaurants in Sydney that understand customer service and deliver amazing food.
