Big Jim's Drive In - The Dalles

Y family and I had a long day at work and decided to treat ourselves to big Jims for Burgers and ice cream we arrived about 8:45 pm their posted hours say closing at 10 pm. We where greated by assuming the manager at the door who let us know they where closing soon. We asked if their kitchen was already cleaned up and he said no and we could go ahead and order. Get to the counter and the guy running the till told us they weren't taking anymore orders and they where closing and then the manager stepped in and told him to take our order then the kid gave his supervisor an eye roll and walked away from the register and let the whole retraunt know he wanted to leave by closing! The manager was more than happy to take our small order and handled the situation like a professional we appreciated that but still felt uncomfortable so we went outside to wait for our food and ice cream. Not even 5 minutes later a younger lady came out with our food those where the fastest made to order burgers I've ever received! I asked if our ice cream was in the bag of hot food another eye roll to go with her coworkers and she said no. I waited inside at this point for the rest of our stuff. We where not there a total of 15 minutes alone with 2 other families still in the retraunt and we left. Get home to eat and guess what our burgers where raw. I understand the employee S are mainly kids and kids need to be taught. But that was the worst treatment I've ever had in the most expensive burger joint in town. The manager is only one person and his staff needs to grow up a bit. We all have to go to work for our money. I'm sorry we cameand bothered them and hour before closing

The food here is consistently excellent, and the portions are generous. The staff is friendly, even when they’re busy. I always make it a point to stop by whenever I'm in the area.

Not feeling the love Bob. Burgers are mediocre and overpriced. You should also not charge for fry sauce.

This place is a model of how a burger should look and taste. It has been a while since we stopped in because we are normally pulling a 38' fifth wheel and parking is a bit tough. This time we just had our truck. We were greeted by a friendly staff worker who took our order. The food was just as amazing as ever. The Walla-Walla cheese burger was on the menu and it did not disappoint, it was cooked to perfection and topped with delicious sautéed onions. The fries were crispy and hot. My orange creamsicle milkshake topped it all off. The rest of my family was just as pleased with what they ordered. Can't wait to stop in again. One word, perfection.

Fast service and friendly people. A whole lot of selection so everyone can be happy eating here.