Vegans Delight - The Bronx

I've been exploring vegan restaurants in all of NYC's boroughs, and until I visited this place, I never thought I would rate a restaurant just one star. First o... read more I've been exploring vegan restaurants in all of NYC's boroughs, and until I visited this place, I never thought I would rate a restaurant just one star. First of all, I am quite familiar with Jamaican customer service, so I wasn't surprised by the experience here — I wasn't judging based on that. However, the menu was quite confusing. Someone needs to clarify what "à la carte" really means for them. I ordered the mock oxtail from the à la carte menu, thinking I could add rice and beans since that's how it works with à la carte. Yet, there was no rice and beans available (in a Caribbean restaurant at lunch!), so I opted for the steamed rice instead, which I regretted. At least I wasn't charged for it, but I quickly discovered that my à la carte experience was far from what I expected.

This restaurant offers a variety of vegan options, with all the alternative meat items made from soy. The pumpkin, lentil, and jerk plantain patties are delicio... read more This restaurant offers a variety of vegan options, with all the alternative meat items made from soy. The pumpkin, lentil, and jerk plantain patties are delicious. However, my chickpeas and rice were a bit watery and didn't have much flavor. Overall, the experience was decent.

The food was disappointing; the rice was both soggy and undercooked, and the so-called vegan oxtail gravy was excessively sweet, tasting like a pound of sugar.... read more The food was disappointing; the rice was both soggy and undercooked, and the so-called vegan oxtail gravy was excessively sweet, tasting like a pound of sugar. I decided to change my order, but it didn't improve. The rude and unpleasant manager refused to refund my money. I spent $18, and the portion size was comparable to that of a kids' meal. I will never return to this restaurant. I've heard it's only worth visiting for the patties, which are pre-ordered frozen and simply heated in the oven, so it's hard to go wrong with those. If you're looking for truly authentic vegan food, I recommend heading to HIMM on White Plains Road in the Bronx.

I really wanted to give this place a perfect 5-star rating, but unfortunately, I encountered a very rude owner. I ordered a patty that seemed to have been sitti... read more I really wanted to give this place a perfect 5-star rating, but unfortunately, I encountered a very rude owner. I ordered a patty that seemed to have been sitting under a warming light for hours, and by the time I received it, one side was incredibly hard. When I mentioned that I would like to return another day for a fresher patty, he completely brushed me off and was quite impolite. I aim to support local businesses, and I didn't ask for a refund, but I believe I deserve to be treated with respect, especially after driving 20 minutes just to support our community. That's alright, though—God bless!

I really love the new look of the restaurant. Although the prices may have increased, the portion sizes are larger and definitely worth it. Whenever I need a fr... read more I really love the new look of the restaurant. Although the prices may have increased, the portion sizes are larger and definitely worth it. Whenever I need a fresh, organic vegan meal, this is my go-to spot!