Reviews

Overall Total Score
3.8 out of 5
Very good | 210 reviews

What Cloe Sarao Ewing doesn't like about Potbelly:
The sandwiches at this restaurant are fantastic, but unfortunately, the staff is consistently rude and unwelcoming. The management needs to provide training on customer service to improve the overall experience. View all feedback. What Phoebe Kilen likes about Potbelly:
I had never visited Potbelly's before, but I was pleasantly surprised by the great vibes when I walked in. I accidentally dropped half of my sandwich, and the staff kindly made me a new one at no additional cost. The people there were super nice, and the Italian sandwich I had was delicious. A lovely lady helped me out and assured me it was no problem. It made my day! I will definitely be returning again. View all feedback.

Reviews from various websites

Restaurantji
3.8 ★ from 210 reviews
Phoebe
24.06.2024 - 05:41

I had never visited Potbelly's before, but I was pleasantly surprised by the great vibes when I walked in. I accidentally dropped half of my sandwich, and the s...

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Priscilla
24.06.2024 - 05:41

I came to try for the second time a sandwich from you guys, I had a rude employee who was trying to rush me and my spouse and had a really bad attitude so we le...

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Pr3tty
24.06.2024 - 05:41

The service was very attentive. Used my bogo and my birthday gift. Before they expired.

SemBe
24.06.2024 - 05:41

I found this place while waiting my Starbucks order to be ready. So I gave myself a shot to try new stuff since I moved here and this place was so great and bey...

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Elizabeth
24.06.2024 - 05:41

I made a mobile order 2/29/24 at noon with an estimated pick up for 12:13. I ordered just a soup and a Mac and cheese. I didn’t get my order until 12:39, well p...

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