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It would have been helpful to know that they canceled their in-house delivery service and are now using DoorDash, which takes much longer. There's no informatio... read more It would have been helpful to know that they canceled their in-house delivery service and are now using DoorDash, which takes much longer. There's no information about this on their app, and I only discovered it after placing and tracking my order. I haven’t ordered delivery from Panera in a while, but I’m under the weather. It makes me question why there are extra fees and higher prices on the Panera website or app. You might as well go directly through DoorDash to avoid those charges. It feels a bit like a scam, considering their prices were already high. Overall, it’s pretty shady business.

Panera Bread has established an effective business model for generating profits. However, I would suggest that the owners provide training for their white Ameri... read more Panera Bread has established an effective business model for generating profits. However, I would suggest that the owners provide training for their white American employees to be more welcoming to minority groups. I have experienced rudeness from staff members, including a manager at this location, on several occasions, which is quite disappointing.