Dunkin' - Tempe

This is one of the better Dunkin' locations. It's nice, clean, and they have large donuts! Food: 5/5. read more This is one of the better Dunkin' locations. It's nice, clean, and they have large donuts! Food: 5/5.

I don’t normally leave reviews however, I live 2-minutes away from this Dunkin and have had the worst experience my last three visits. First, I waited 20 minute... read more I don’t normally leave reviews however, I live 2-minutes away from this Dunkin and have had the worst experience my last three visits. First, I waited 20 minutes for a mobile order. I waited patiently for 15-minutes and only asked for an update once. After asking again, they set my mobile order on the To-Go shelf. This same drink and sandwich have been sitting behind their machines for over 10-minutes? Even after I asked about it and everything, they still left it sitting out out of reach. Coffee had melted ice and the food was cold. This is also when I noticed their B-Rating inspection sign. My second visit I was told by the drive-thru that we only had one drink ordered. We even showed her it was two of the same drink, one was just a free reward. Instead of holding the line up and being late for work, we drove away and lost our free drink. Luckily Dunkin support gave it back after I put in the request. This last visit was very upsetting… waited 10-minutes at the drive through window for one sandwich, was told we didn’t have any drinks, proceeded to show them (correct address, order date, ect) and they finally gave us the drink. Said they couldn’t make us a pup-cup because they were too busy. I understand customer service can be very busy and stressful, but at some point, something gotta be fixed. Drove an extra 7 minutes to another Dunkin and they’ve been perfect!

One time I loaded a $50 Dunkin' gift card for my peers and no one took me up on it. LOL. It took me a good year to get through it because I don't go to Dunkin'... read more One time I loaded a $50 Dunkin' gift card for my peers and no one took me up on it. LOL. It took me a good year to get through it because I don't go to Dunkin' very often, and if I do, it's definitely NOT for the doughnuts. I'll go out of convenience for a cheap coffee- $2-4. There are specials if you download the app, like $3 Medium Iced Cold Foam Cold Brew (or something like that). The coffee is VERY sweet so I tend to order my mediums with only 2 pumps of syrup because that's plenty! The avocado toast is meh- but it's also only $3.39 (for basic avocado toast, $4.39 for Bacon topped avocado/avocado and roasted tomato). Definitely tastes like the avocado spread you buy in the produce section and not fresh avocado. The breakfast taco was actually decent but it seems like it was a limited time only offer. Breakfast sandwiches are decent but you'd get a better deal at McDonald's. Doughnuts are hit/miss- I find that they're usually stale, day old doughnuts. I do NOT get doughnuts from Dunkin' unless it's Doughnut Day and they're offering free doughnuts with a drink lol. PSL lovers, looks like pumpkin spice is already available! $4.79 for a medium.

I almost pooped my pants. I forgot to ask to make it lactose free at the drive thru. But walked in and they remade it. Maybe I shouldn?t say that. But I should... read more I almost pooped my pants. I forgot to ask to make it lactose free at the drive thru. But walked in and they remade it. Maybe I shouldn?t say that. But I should add that I didn?t drink it. Anyway cool team

This Dunkin location has inconsistent quality food/drinks in addition to bad customer service. But their proximity to ASU keeps them in business. My issues: -Mu... read more This Dunkin location has inconsistent quality food/drinks in addition to bad customer service. But their proximity to ASU keeps them in business. My issues: -Multiple times I have received the wrong order. This includes one occasion when I ordered alatte (over $5) and was given steamed milk...? I complained, but I never received my latte or a refund. I have had severalsimilar experiences. -The espresso drinks are usually fine, but the coffee is BAD. Usually the coffee is so watery that itresembles black tea. I say, check out a local coffee shop instead. There are several in the area that would have better qualitycoffee drinks and would greatly appreciate your business.