Dunkin' - Teaneck
Dunkin'
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I absolutely adore Dunkin'! I always go for the Strawberry Dragonfruit Refresher since it's vegan and incredibly tasty—I’m genuinely obsessed with it!
I love this Dunkin'! They always get my coffee just right. However, the service could be faster. If you're in a hurry, this might not be the best spot. While the coffee is great, the service is quite slow as they prioritize online orders, causing in-store orders to pile up. It gets very crowded due to the slow pace.
I ordered a croissant with bacon and egg, but instead, I received a completely kosher version. I didn't ask for that option, and it was added to my bill without my consent, resulting in a wasted $5.
The restaurant often seems to be understaffed, and my iced coffee wasn't prepared as I requested. However, their donuts are Kosher.
I had an amazing experience! I ordered the “number 6” donuts for my daughter’s birthday, but there was a mix-up, and not enough blue ones were made as I had requested. The manager, Farheen, really went the extra mile to fix the problem. She even asked for a picture of my daughter and made custom donuts in just 15 minutes. That’s what I call exceptional customer service! Well done! We will definitely be returning.
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