Rancho Nuevo - Teague
Rancho Nuevo
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As for the food, I ordered fajitas, but when the skillet arrived, there was no smoke or steam accompanying it, which I usually expect as a sign that it’s hot and fresh. The flavor was good, but the presentation felt off. The dish included guacamole, which was a plus, but it didn’t come with sour cream, which is a big minus for me. My wife’s meal was also good; it was hot and fresh and did come with both sour cream and guacamole, which was a bonus. Overall, I’d say it was a decent experience, but a few adjustments could make it even better.
The drive-thru could really use someone present at all times or maybe a bell to alert customers. Unfortunately, the staff seemed to have a bit of an attitude, including the main woman at the front who handles the payments. She has distinctive drawn-on eyebrows and handed my order out through the drive-thru in such a way that if I hadn't been quick, my $62 worth of food would have ended up on the ground. Overall, her demeanor made me feel like she considered herself superior to the customers. Just saying.
So, zero stars if I could. Manager is the rudest lady ever! I have never been treated so poorly or disrespectful in my life! Many reviews here speak to poor/ rude service and poor food . . . boy, it sure is all truth! Their food is loaded with queso and no real cheese, doesn't seem to matter much what you order is a gloopy queso mess not real food/ real cheese! Cheap food, sorry service, disrespectful management! Just leave from Teague please! Make room for someone else with better business ethics and principles, someone professional and respectful of their customers ?
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