La Laguna - Taunusstein

Soup to salty. Salad came with creamy sauce. It's not tasty like in Italy... read more Soup to salty. Salad came with creamy sauce. It's not tasty like in Italy...

Not recommended! my first three visits were good, but then I had to get angry three times as a result about the chef. that was too much! He looked at me and arr... read more Not recommended! my first three visits were good, but then I had to get angry three times as a result about the chef. that was too much! He looked at me and arrogant. my criticism in this view (I expect a customer-friendly treatment) was superficially ironed. I think he'd rather bite on the side than apologize. if a hired man had been so depressed, almost hostile, I would have complained to the chief. but since he is the chief, he obviously does not place a value on customer opinion and good complaining management. he seems to have enough customers, and it obviously does not hurt him to lose some of them.

We were there to spend a nice evening. a table for two people was reserved and was assigned to us. we had barely set ourselves, we were asked because new guests... read more We were there to spend a nice evening. a table for two people was reserved and was assigned to us. we had barely set ourselves, we were asked because new guests came to take another table (the place was full). for reasons of time, the colored table cloth was no longer replaced. during eating, one of the joined double was moved forward, which my companion disturbed during eating. a new customer group had arrived, which should be placed and waiting in front of the local outpatient. the sorting company in the local went on. the extended table was now raised with the help of a second person almost above the head of my friend to another place and so double-sided, one-sided, chairs re-made. the crowning of the whole landscape came now. the guests on the other side next to us were almost finished and from their and our table should now be made a double. the chef, who was only tense and arrogant to me (especially to his friendly service,) “Bet” us to reconcile us, now back to the first table. comment: “After eating something would make us very good.” we moved back. the newly created double was covered with additional help of the cook’s antique. outside the next group probably waited for our table. we paid quickly, an apology or a small reparation did not exist and left the local. the laune had finally reconciled us, the evening pampered. where apparently the profit is in the foreground, we will not go to eat anymore.

Great food and great service read more Great food and great service

Not recommended! my first three visits were good, but then I had to get angry three times in a row about the chief. that was clearly too much! he looked over me... read more Not recommended! my first three visits were good, but then I had to get angry three times in a row about the chief. that was clearly too much! he looked over me and arrogant. my critique in this regard (I expect a customer-friendly treatment) was superficially ironed. I think he'd rather bite off the side than apologize. if a hired man had been so depressing to almost hostile, I would have complained to the chief. but since he is the chief, he obviously does not place a value on customer opinion and good complaining management. he seems to have enough customers and it obviously does not hurt him to lose a few of them.