Dunkin' - Tarentum
Dunkin'
Description
This busy coffee spot delivers standout seasonal drinks and friendly, often fast service, but experiences vary. Patrons praise efficient staff and reliable favorites, while others report frequent order mistakes, missing syrups, bland or over‑sweet frozen drinks, sold‑out pastries and occasional uncleanliness. Drive‑thru and parking offer convenience, though lot traffic and low curbs can be problematic. Best for quick stops and regulars who double‑check orders; expect good coffee on many visits but bring patience for inconsistencies.
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Feedback
After waiting for about three minutes and being ignored by three staff members, I decided to leave. I understand that the young man near the register was busy crushing ice, but a quick "Hello! I'll be with you in a moment" would have made a significant difference. There seems to be a need for better customer service training for the employees. A simple greeting and acknowledgment of customers can truly enhance the experience.
I believe the staff are very efficient and consistent. While I'm not a coffee drinker myself, I’ve heard positive things about the taste. Overall, my experience was great!
I visit this location almost three times a week for work, and each time has been a disappointing experience. Unfortunately, I don’t have the option to go elsewhere or I certainly would. I’ve encountered issues with incorrect orders, and it seems like no one is paying attention to the customers—despite the long line, the staff often stands around the back chatting, ignoring everyone waiting. They frequently run out of donuts, and the place is generally quite dirty. It's really frustrating and unacceptable. Staff will walk right past you without even acknowledging your presence.
This place always looks out for the kids 10/10 big hearted employees that all deserve raises and
Stale donuts at 8 AM. What happened to fresh every day?
FAQ
More information
QR-Code for the menu
