Reviews

Overall Total Score
4.6 out of 5
Outstanding | 5385 reviews

What Nicklaus Pollich doesn't like about Jollibee Cebu:
I ordered a set of meal with 5pcs Shanghai. The Shanghai was not included in my order when it was delivered. I called Jollibee and asked why the Shanghai was missing. They told me Shanghai is not available on Sundays. However, I tried to order 3 sets of 5pcs Shanghai again and they delivered my order. I asked them why did they tell me earlier that Shanghai was not available and they said Shanghai was not included in... View all feedback. What Alexandrine Ruecker likes about Jollibee Cebu:
The rep informed us beforehand about the available chicken parts and we’re thankful fot that. On the other hand, we ordered the Pie Tuna Trio, but it was not included in the delivered food and receipt. View all feedback.

Reviews from various websites

Menu
2.2 ★ from 467 reviews
Heath
02.02.2019 - 08:28

I ordered an upgrade of coffee mocha and they gave me regular coke.

Avery
02.02.2019 - 08:28

Requested for some breast part (white meat) but they delivered small chicken parts

Aliisa
02.02.2019 - 08:28

Order delivered as i requested! Thanks jollibee! Cravings satisfied ????????

Laurids
02.02.2019 - 08:28

Absolutely terrible service. First order cancelled last minute, no updates, says free delivery but i had to pay for delivery, contact number invalid, had to wai...

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Славуј
02.02.2019 - 08:28

I ordered the mango peach pie, they gave me the ube pie.

Jollibee restaurant has received mixed reviews from customers, with some experiencing issues such as missing items in their orders and old stale chicken being delivered. One customer even had to make a second order after the first one was canceled due to delivery issues. However, other customers have praised the restaurant for warm and delicious food, as well as excellent customer service. It seems that while there may be some inconsistencies in the ordering and delivery process, overall, Jollibee still manages to satisfy its customers with its tasty offerings and responsive service.

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