Reviews - Hoong Shing
Reviews summary
This restaurant has garnered a wide range of feedback from its patrons. While some diners celebrate the delicious and fresh flavors that make the food delightful, others express frustration over delivery times, errors in orders, and less-than-friendly service. Complaints have arisen about miscommunication during order placement and issues with delivery protocols. Despite these challenges, several customers appreciate timely deliveries and the quality of certain dishes. Overall, the restaurant exhibits both potential and pitfalls, with many hoping for improvement in service and consistency to match the quality of its cuisine.
Reviews from various users
Last update : 26.07.2024
We have used this Chinese before and enjoy our food here every time. Today was our first time ordering via the just eat app. We placed our order at 7.45 with an estimated delivery time of 9.15. Fair enough, we know it's busy so accept this time. 9.30 comes and we phone the take away for an update. Lack of any form of an apology and couldn't offer any small discount or extras, instead our food would arrive in another 20 minutes. 10pm our food arrived!!!! Although still warm and good quality, 2 hours and 15 minutes is a ridiculous length of time to wait for food!
I ordered for the first time this evening. After placing my order I read reviews my heart sank! I was dreading the delivery but I must say the food arrived at the estimated time, was hot fresh sooooo delicious ×××××
Very nice the only the chop suey was a bit lacking flavour. I think because we order through just eat we don't get the free dishes. Still the best Chinese takeaway around.
I wasnt best imprest with my meal there was a lot of fat on the beef with mushroom
Last update : 17.03.2024
I have to say, I was disappointed with my experience at this restaurant. The starter was decent, but my partner found his beef and mushroom dish to be too tough to eat. To make matters worse, I ordered a chicken and mushroom dish in oyster sauce, but was served beef instead. I rarely eat red meat and try to avoid it whenever possible. Needless to say, we will not be returning to this restaurant.
I have criticized this restaurant in the past, canceled orders, and left negative reviews. However, tonight my partner wanted Chinese food so I agreed to give it another chance. I was pleasantly surprised! How often do you compliment the taste of an onion? Almost never! But every aspect of the meal was delicious, starting with the perfectly cooked onion. I couldn't find any faults with the rest of the food either. And trust me, I can be very picky. The main issue with this place seems to be its busyness. On a Wednesday night, the food was served hot, on time, and perfectly cooked. However, on a Saturday night, it's hit or miss, which is unfortunate.
The food at this restaurant is incredibly delicious - a real delight for my family. The flavors are so delectable and fresh that we can't resist coming back for more. The delivery is always on time and the staff is professional, polite, and very patient with my indecisive dinner choices.
Absolutely terrible service ignorant and just want to make money don’t care about the customers will take as many orders as they want and just make u sit there and wait and basically just forget about you has happened many times now and to top it of made me wait 40 minutes for 3 portions of chips
Was a brilliant chippy small portions but so tasty..chippy was lovely. I have one problem the delivery driver . I'm a single parent in a top floor flat.. The man wouldn't come up the stairs with the takeaway he expected me to leave a new born baby and 3 children in a top floor flat while I went down and he didn't care atal.. Sorry I understand this covid 19 but he could have worn a mask and nipped up I pay 30 pound for food and they can't even be bothered to drop it at my front door they expect me to walk down 3 flights of stairs leave my babies and give him the money .. He took the money from my hand so there was nothing stopping him coming up to my door