Reviews
What User doesn't like about Steak N Shake:
normally fast service, but I noticed while I was sitting at midday, came a worker and helped an older man with the order box and noticed that he went with a poorful of food for the To-Go order, went to the door, held it and went to the parking space in what I can only say was probably an attempt to be more help in the car; but he went out of a nearby hotel he needed to help. the man went back gently and she returned... View all feedback. What User likes about Steak N Shake:
good burger. a little small at $3,99, but still two patties, fresh, hot and tasty. I'm still unused to the lack of human interaction when I order about a kiosk, choose my table, pick up my order of the theke, eat and go without ever talking to someone. I'm just weird. View all feedback.
Reviews from various websites
Good, guys, let me tell you how steak n shake works now. for starter there are no waiters/waitress anymore. they go in and there are four touchscreen kiosks. th...
read moreNormally fast service, but I noticed while I was sitting at midday, came a worker and helped an older man with the order box and noticed that he went with a poo...
read moreEating was fast and delicious, the staff was friendly. In the middle of the day, eating was done in 10 minutes. everything was fresh. restaurant and toilets wer...
read moreI waited for over 15 minutes for my food and when it finally arrived, it wasn't even hot. I was very disappointed. Whether I am dining at a fast food restaurant...
read moreThe food is good as always......but get rid of those order kiosks...because it seems like the orders get more mixed up this way....because that is what was my e...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreSteak 'n Shake is a fast and delicious dining option, with friendly staff and quick service. While there are now self-service kiosks to place orders, the food remains fresh and tasty. One customer even witnessed a heartwarming moment when a worker assisted an elderly man with his order. The cleanliness of the restaurant and toilets was also noted, although some customers found the lack of human interaction to be unusual. Despite mixed opinions on the new ordering process, overall, Steak 'n Shake still offers quality food at a good value, with the option for fast dining or a sit-down experience.