Steak N Shake - Tallahassee

Good, guys, let me tell you how steak n shake works now. for starter there are no waiters/waitress anymore. they go in and there are four touchscreen kiosks. they go to one of them and choose what they want. it is quite easy to do and it is a very big screen so it is easy to read. it is also easy to adjust what they want. after they pay that they accept cash, card, gpay and apple pay. if you have a drink, go over and get your cup and fill it out yourself. if you have a shake, like my wife, they'll get it out of you. 5-8 minutes waiting, they called our number to the reception and we took the food. the food was fresh and tasteful. if this is the future, it looks pretty bright. the prices for eating were quite cheap when they compare it with other restaurants and I thought it was a good value personally.

Normally fast service, but I noticed while I was sitting at midday, came a worker and helped an older man with the order box and noticed that he went with a poorful of food for the To-Go order, went to the door, held it and went to the parking space in what I can only say was probably an attempt to be more help in the car; but he went out of a nearby hotel he needed to help. the man went back gently and she returned to work. this is not often seen in these days, but makes me appreciate this personal member.

Eating was fast and delicious, the staff was friendly. In the middle of the day, eating was done in 10 minutes. everything was fresh. restaurant and toilets were clean.

I waited for over 15 minutes for my food and when it finally arrived, it wasn't even hot. I was very disappointed. Whether I am dining at a fast food restaurant or a sit-down restaurant, I expect my food to be fresh and hot. It is especially important for me that my fries are hot, not lukewarm or room temperature. Getting old fries is something that really bothers me. Food is expensive nowadays, so I believe that the quality and freshness of my meal should be worth the price I am paying. In the past, we used to get quality food at reasonable prices, but now it seems like we are just getting overpriced nonsense.

The food is good as always......but get rid of those order kiosks...because it seems like the orders get more mixed up this way....because that is what was my experience ...and it was another customer to while I was in there....and when you had servers this never happened.....but I will go back..just making a suggestion