Kfc - Tacoma

#30 - Fast Food - Tacoma, American, Chicken
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Kfc

Kfc
3.5 / 5 (4798 reviews)

Description

KFC's performance at one location has drawn mixed reviews, with numerous patrons lamenting long wait times and order inaccuracies. Many customers report frustration over receiving incorrect meals, dry food, and an overall sense of poor service, particularly when communication seems lacking among staff. However, there are notable exceptions where employees have shone through, demonstrating remarkable dedication and efficiency despite challenges, such as equipment malfunctions. While some customers leave feeling disheartened by the experience, others appreciate the hardworking staff who strive to maintain a positive atmosphere, suggesting that customer service may vary widely within the chain.

Last update: 17.01.2026 from: Joseph

Feedback

★ 3.5 / 5 from 4798 reviews
neil-459
21.08.2023

The staff at this specific location is amazing and very customer-focused. They work quickly to get your order to you and are always polite and accommodating. Keep up the good work, guys. Much appreciated!

dawnene-petrisin
09.04.2024

The staff was friendly, and there are many regular customers.

yeahwhatsup
09.04.2024

I had a disappointing experience at this KFC. I waited 18 minutes for a sandwich and a four-piece meal, only to receive the wrong order. Additionally, I stood in line for 10 minutes without anyone attending to me, even though there were several customers ahead. When I finally got my food, it was so dry that it was nearly inedible. I don’t usually expect much from KFC, but this was truly below par.

joseph-kaempfer-1
09.04.2024

Why do KFC employees always seem to have an attitude? It would make things so much easier if they actually listened to customers when taking orders. Dark meat shouldn't mean you're free to substitute whatever you like! Considering how much KFC charges for those tiny Cornish hen-sized pieces of chicken, it shouldn’t be too difficult to pay attention to what customers are asking for. And why does every KFC always seem to run out of chicken? It’s right in the name—Kentucky Fried Chicken! KFC has become laughably overpriced and frustrating!

daniel-stillmaker-3
09.04.2024

The dudes working this place we're very friendly.

FAQ

The restaurant offers free WiFi for its customers.

There is a TV / screen on-site where sports events are broadcast.

The place also takes the common credit cards.

More information

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