Twisted Sugar - Syracuse
Twisted Sugar
Description
Twisted Sugar’s new location pairs inventive, highly carbonated drinks and freshly baked cookies with seasonal decor and friendly staff, creating a family‑friendly, Instagram‑ready stop. Variety and monthly cookie specials keep fans coming, and a convenient drive‑thru helps on busy days. Grand‑opening hiccups—long lines, understaffing and a misleading 99¢ drink promotion—marred an otherwise delightful experience.
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Twisted sugar is the best! Out of all the drink stops in town this is my favorite!! I swear the soda there has so much carbonation and flavor which I prefer. The employees there are also so helpful and quick to help.
Cookies were fresh and delicious. There were 2 employees working but only one was helping the customers. We didn’t wait to be helped because we were already being helped but the people behind us had to wait a long time. The employee was super friendly but struggling to use the app or apply the discount advertised.
Today marked the grand opening of the new location, and I had the chance to try a mixed drink from Twisted Sugar for the first time. It was fantastic! I especially loved the Dr. Knieval made with Diet Dr. Pepper. The staff was well-prepared for the grand opening, and they even have a drive-thru!
I will be coming here for all my cookie and drink needs! It's an amazing place with incredible staff. Hayden, in particular, is a really nice guy who manages the place exceptionally well. The cookie and drink I had were absolutely delicious, and now I can't wait to try them all!
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