Sumer - Syracuse

This place use to be great 3 years ago. However my last experience here was close to a nightmare. The bathrooms were dirty which reflects on the rest of the est... read more This place use to be great 3 years ago. However my last experience here was close to a nightmare. The bathrooms were dirty which reflects on the rest of the establishments. There were flies everywhere including a fly trap right by the kitchen. The servicewas terrible, after we placed our order and PAID for it our food selection was changed due to shortage. This is unacceptablebusiness. Not only that, we were given our appetizers (hummus) without the pita bread and when we were given the pita bread 10minutes after serving the hummus, the bread was ice cold and seemed to be close to stale. When they finally served us our mealwhich has been changed by the cook for lack of supply it was okay. Nothing to rave about. The rice was probably the only thingthat was “good” I am disappointed as this place has potential to be great since it is the only place that serves“Yemeni” fusion food.

Flavorless and so disappointing. The only thing that had any seasoning or flavor whatsoever was the chili and garlic sauce. The grilled lamb was well cooked but... read more Flavorless and so disappointing. The only thing that had any seasoning or flavor whatsoever was the chili and garlic sauce. The grilled lamb was well cooked but there wasn’t even salt and pepper on it. Most disappointing middle eastern food I’ve everhad.

Third visit. This place has changed for better. Everything was in order and the food tasted much better. The staff were great and quick. [My second visit] There... read more Third visit. This place has changed for better. Everything was in order and the food tasted much better. The staff were great and quick. [My second visit] There was a new waitress who didn't seem very courteous. We had to wait a long time before we gotserved. Then we ordered tea. It took 20 minutes before we ask again. But the tea was really good. The service is really notsatisfactory. The waitress should be smiling at customers. [My first visit] The food is good and the price is reasonable. Theonly thing is that it takes a while before you get the food.

I don’t post food reviews like this, but I just had to. The food was really bad and tasteless. It wasn’t worth the money, if you plan on having a good food. Jus... read more I don’t post food reviews like this, but I just had to. The food was really bad and tasteless. It wasn’t worth the money, if you plan on having a good food. Just save yourself a trip, just don’t go. Bought 4 dishes and all of it was bad. I hope theydo put some effort into the food and make it good. Saw the reviews and it was nothing like it.

I would recommend this place as a humbling experience. If you want to feel like a customer who has no value to the restaurant or it’s workers, head to sumera. 0... read more I would recommend this place as a humbling experience. If you want to feel like a customer who has no value to the restaurant or it’s workers, head to sumera. 0/5 stars. Absolutely horrible food, and nonexistent service.