Romeo's Pizza - Sylvania

First time ordering from here, and after 2 hours of waiting no pizza was delivered. I called after an hour and 20 mins only to find out that the delivery driver wasn’t there and was supposed to be on the way back in 20 mins and would be on the way here. After the 2 hour mark I called again and the chick that answered said the driver still isn’t back and wouldn’t be for at least another 20 mins. She asked if I wanted the order re-made or refunded. Ummm after 2 hours of waiting to wait for it to be made again and she was still unsure of how long it would take to get here, I asked for a refund. Terrible customer service and now, I will never try the pizza or order from here again. Get it together Romeo’s.

Disappointing! Had 3 grandkids over, ordered large pizza, calzone, salad and boneless chicken wings (delivered). I have never had more than 1/2 pizza left or more overcooked chicken. Yes, salad was good and the calzone acceptable. Just disappointing. We ordered light amount of sauce (on the pizza) ignored. Ok, I did not call them back; I should but why?

I was shocked to see some of the opinions about Romeo's Pizza. I have never had any bad service nor have I ever had any bad food from there. I would highly recommend Romeo's Pizza ?

The pizza was horrible and expensive for what I got! Should of just bought a frozen pizza.

Always delicious! Order is always hot and ready and correct!