KFC - Swindon

#8 - Fast Food - Swindon, American, Meat

KFC

KFC
2.1 / 5 (1557 reviews)

Description

**Dining Dilemma: A Restaurant with Troubling Patterns**

Patrons are expressing profound disappointment with a local restaurant, citing repeated errors in order fulfillment, including missing items and incorrect dishes. The customer service experience has also been heavily criticized; interactions with management revealed a lack of accountability and rudeness. Issues extended to food safety and hygiene, with alarming reports of hair found in meals, leading to concerns about sanitation practices. Cold, soggy sides and inadequate meal portions have compounded frustrations. Overall, the combination of poor service, hygiene standards, and incorrect orders has left a sour taste in many mouths, prompting customers to warn others against dining here.

Last update: 17.01.2026 from: Heather

Feedback

★ 2.1 / 5 from 1557 reviews
vilmar-alcazaren
05.02.2024

I was disappointed with my experience because I didn’t receive what I ordered and paid for. This has happened a few times, either with incorrect orders or missing items. This time, there wasn’t even a single rib included.

paolo-b-londini
05.02.2024

To begin with, it would be nice if they could get the orders right. I ordered a trilogy box meal at the drive-thru, only to arrive home and discover that the burger was missing. I tried to call to voice my complaint, but couldn't get through. The service was terrible.

stacey-darby
05.02.2024

Absolutely disgusted. Partners boneless banquet box meal had a hair lodged into the chicken filets. Hair got stuck in his throat and he coughed it up. Absolutely vile beyond words. This screams poor hygiene and poor food safety. Will be talking to trading standards. Made us all stop eating.

heather-mcgrath-1
05.02.2024

We had a 6 piece bargain bucket and it was delicious from greenbridge

james-owen-beach613
05.02.2024

Tasty boneless family box of chicken, warm and crispy. Very good 5

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