Reviews

Overall Total Score
2 out of 5
Acceptable | 221 reviews

What Chefsearch doesn't like about Kfc Sittingbourne:
Finally ordered on line, went to collect the order only to be told they were closed as they had run out of food..!!!!!!!!!!!!!!!!!Yes that is what I was told and to make things worse I am struggling to get the refund, no help from any of the staff.This place needs a visit from Head office or the Franchise owner, View all feedback. What Discover66680483493 likes about Kfc Sittingbourne:
Absolutely shocking service, plenty of staff behind the counter kitchen and it wasn’t very busy, but somehow sat in the car park for 35 minutes, along with several other customers, for a chicken burger… which was bang average. View all feedback.

Reviews from various websites

Gastroranking-it
1.4 ★ from 50 reviews
atone2222
09.08.2024 - 07:31

Main complaint. No white meat available. We doubled checked before ordering that there was a selection of pieces available as we didn’t want all legs thighs. Th...

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rosalyng860
09.08.2024 - 07:31

We ordered dinner at the drive-thru and they got our order wrong. We had to go back through the drive-thru to fix it because we had a baby in the car and it was...

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Brian
09.08.2024 - 07:31

Last two times got home to find the first time chips missing, got home today to find no chips but two carton of rice waited ages to order. What shambles

Guide19303187536
09.08.2024 - 07:31

Terrible. Place was really dirty food and rubbish all over the floor. Bins overflowing. Tables covered in food and were not clean. What i can presume a lack of...

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Karl567
09.08.2024 - 07:31

Not the first time I 've had rubbish food from here but have been back thinking things might have changed !! no luck its still really poor I ordered the party b...

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Despite previous negative experiences, the KFC in Sittingbourne has made significant improvements. The restaurant was clean, with no overflowing bins. The food was hot, tasty, and served quickly. The staff were polite and efficient, making the overall experience positive. However, other branches have faced issues such as long waits, dirty conditions, and incorrect orders. Customers have been left disappointed and dissatisfied with the service provided by KFC. Despite some positive experiences, the inconsistency in quality and service from branch to branch raises concerns about the overall reliability of the fast-food chain.

Tripadvisor
2.0 ★ from 117 reviews
Gastroranking-uk
2.0 ★ from 104 reviews

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