Kfc Sittingbourne - Swale

#3 - Fast Food - Swale, Chicken , Burgers

Kfc Sittingbourne

Kfc Sittingbourne
1.8 / 5 (271 reviews)

Description

Despite previous negative experiences, the KFC in Sittingbourne has made significant improvements. The restaurant was clean, with no overflowing bins. The food was hot, tasty, and served quickly. The staff were polite and efficient, making the overall experience positive. However, other branches have faced issues such as long waits, dirty conditions, and incorrect orders. Customers have been left disappointed and dissatisfied with the service provided by KFC. Despite some positive experiences, the inconsistency in quality and service from branch to branch raises concerns about the overall reliability of the fast-food chain.

Last update: 17.01.2026 from: atone2222

Feedback

★ 1.8 / 5 from 271 reviews
martin-b-church5684
09.08.2024

I purchased a bargain bucket last Monday, April 15th at 5:30 p.m. We have had many in the past, but this time was disappointing. The spicy crispy crumb coating was missing, and instead, it was soggy batter. My wife and I have been ill for almost a week with upset stomachs and nausea, which started shortly after eating. We do not plan on returning to this restaurant.

angie-f-bird254
09.08.2024

I've had bad experiences here before as they have long wait times in the drive through and have never got my order right. Not once! Tonight, they excelled themselves. After waiting 20 mins, they got every part of it wrong! I ordered a Zinger burger with no mayo. It came with mayo which I tried to scrape off, unsuccessfully. I asked for plain fries as I hate the seasoning they have started doing. Yep, it came with seasoning- though not as heavy as normal. It's like eating salt, makes your mouth dry. And I ordered a Pepsi max, and got Pepsi max cherry, which I find sickly sweet. Never again.

alex-b-flower9734
09.08.2024

Food absolutely disgusting, old inedible chicken. They forgot the sides. Had a drumstick about the size of a chicken wing. Absolutely awful stay away

atone2222
09.08.2024

Main complaint. No white meat available. We doubled checked before ordering that there was a selection of pieces available as we didn’t want all legs thighs. They said that was fine. We checked the bucket before leaving. We got all legs and thighs. Once I pointed it out they took the bucket round the back, brought it back and said there you go. it was STILL all legs and thighs. we git a full refund. we had spent a total of over £75 BELIEVE all the poor reviews for this KFC. it is by far the worse around. run by minors !!! avoid

rachael-g-tree7693
09.08.2024

The most disgusting kfc I have ever eaten. We went through the drive through We spent about £30 and the whole order was cold. We were the only customer and watching through the window people just seemed to keep walking up to the fryer moving something then walking off no one acc seemed to cook anything? Then they came from a complete other side with out food about 15 minutes later? Half the chips were just scraps?? The gravy was separated so the bottom was lumpy and the top was like water??? Then checked the time it was meant to be thrown and it was at-least over an hour since us shouldn’t been thrown. FOOD HEALTH AND SAFETY ISSUE Customer service was awful, the young lad was so rude, when we asked for a fork for our beans he couldn’t have looked more annoyed if he tried. AVOID

FAQ

At 750, you'll find the station Sittingbourne, from which you also have access to the municipal transportation.

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