Kfc Sittingbourne - Swale

Main complaint. No white meat available. We doubled checked before ordering that there was a selection of pieces available as we didn’t want all legs thighs. They said that was fine. We checked the bucket before leaving. We got all legs and thighs. Once I pointed it out they took the bucket round the back, brought it back and said there you go. it was STILL all legs and thighs. we git a full refund. we had spent a total of over £75 BELIEVE all the poor reviews for this KFC. it is by far the worse around. run by minors !!! avoid

We ordered dinner at the drive-thru and they got our order wrong. We had to go back through the drive-thru to fix it because we had a baby in the car and it was hard to take her in and out. They told us we should have gone inside the restaurant to fix the order. They refused to replace our cold food and said they were out of chicken even though they were still taking orders. They gave us the missing items but were not very helpful. In the end, we had to eat cold chicken to make up for their mistake. We will not be coming back.

Last two times got home to find the first time chips missing, got home today to find no chips but two carton of rice waited ages to order. What shambles

Terrible. Place was really dirty food and rubbish all over the floor. Bins overflowing. Tables covered in food and were not clean. What i can presume a lack of staff meant a 30 min wait for food. Would not go back.

Not the first time I 've had rubbish food from here but have been back thinking things might have changed !! no luck its still really poor I ordered the party bucket and ended up with a box of legs ?? Unless they are breeding mutant chickens we don 't know about !!. I would expect only 4 as a maximum "Here are 7 steps for cutting a whole chicken into 8 pieces: 2 breast halves, 2 thighs, 2 drumsticks, and 2 wings !! its not hard is it, 14 pieces in a party bucket I would expect nearly 2 whole chickens !! it tasted of old oil (guessing cost cutting no quality control) The portions of fries were very hit and miss again no QC and the gravy was watery rubbish (nothing like depicted on the advertisements) which is just thrown into the bag haphazardly no care on a previous visit the lid come off and spilt all in the bag !! Try to complain to the restaurant direct not interested just the usual fob off apologies ... Would like the FSA to do a random visit as from what I 've seen in the kitchen from the drive through I 'm surprised they are still trading !!! Guessing they are all run by the same franchise who doesn 't give a sh*t ! KFC as a brand should regulate these restaurants more strictly or take the franchise away