Panera Bread - Surprise

I had the worst Mother's Day experience ever at this restaurant. The margarita pizza arrived without basil and wasn't even cut into slices. The French onion sou... read more I had the worst Mother's Day experience ever at this restaurant. The margarita pizza arrived without basil and wasn't even cut into slices. The French onion soup was served without croutons or cheese, and we weren’t provided with forks. The portion sizes were small for the prices we paid. The Asian chicken salad was lacking chicken altogether. The service was poor; the staff didn’t apologize for their mistakes and even got upset when I kindly requested corrections. They eventually added some basil to the cold, uncut pizza, gave me a small cup of chicken to add to my salad, and sprinkled a bit of cheese into the soup, but informed me they were out of croutons. Overall, it was incredibly unprofessional.

I had a great first experience at this restaurant. The service was excellent, and the food was delicious. I definitely plan to come back! read more I had a great first experience at this restaurant. The service was excellent, and the food was delicious. I definitely plan to come back!

I can't express enough how wonderful this place is. It's the best Panera! The staff is always friendly and helpful. The restaurant is consistently sparkling cle... read more I can't express enough how wonderful this place is. It's the best Panera! The staff is always friendly and helpful. The restaurant is consistently sparkling clean, well-stocked, and everything we've tried has been delicious! Our experience is always fantastic. I wish I could give it more than 5 stars!

Wow. wow wow wow. deserves a Michelin star! Abby is helpful, pleasant, and a spirited delight! incredibly intellectual and a wonderful person. great conversatio... read more Wow. wow wow wow. deserves a Michelin star! Abby is helpful, pleasant, and a spirited delight! incredibly intellectual and a wonderful person. great conversationalist. great teeth! one time I got lost in the arrowhead mall for 11 days. she deserves araise!

Cant say enough good things about this place. Best Panera! Staff is always friendly and helpful. Store is always sparkling clean. It's kept stocked and everythi... read more Cant say enough good things about this place. Best Panera! Staff is always friendly and helpful. Store is always sparkling clean. It's kept stocked and everything we have tried is delicious! Experience is always amazing. Wish I could give more than 5stars.