Panera Bread - Surprise

Casual, Grilled Cheese Sandwich, Healthy

Panera Bread

★ 3.5 / 5 (2051 reviews)

Panera Bread in Surprise, AZ, is a charming American restaurant with an average rating of 3.4 stars. Open daily from 6:00 AM to 9:30 PM, it's a great spot to start your day or enjoy a relaxing meal later on. To ensure you have a seamless experience, consider calling ahead at (623) 512-4684 to reserve your table. Prefer dining at home? You can easily order your favorite dishes through DoorDash. With a menu that features organic dietary options, Panera Bread caters to various tastes and preferences. If you’re in the mood for something different, you might also enjoy dining at Carrabba's Italian Grill or Red Robin Gourmet Burgers and Brews. We’d love to hear about your favorite dish, so feel free to leave a review!.

Last update: 17.01.2026 from: Nate

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★ 3.5 / 5 from 2051 reviews

Panera Bread's recent reviews reveal a testament to inconsistency. While some patrons celebrate their delicious flatbread pizzas and friendly staff, others express disappointment over soggy grilled cheese and unappetizing soup. Service issues marred key occasions, such as Mother's Day, where orders lacked essential components and staff responsiveness was lacking. However, commendations for management improvements offer a glimmer of hope for the establishment's future. From cleanliness concerns to stellar customer interactions, experiences may vary, but diners are hopeful for a more consistent quality moving forward. Overall, it appears that the restaurant is on a journey of transformation, with room for growth.

nope

01.10.2023

★ ★ ★ ★ ★

I had the worst Mother's Day experience ever at this restaurant. The margarita pizza arrived without basil and wasn't even cut into slices. The French onion soup was served without croutons or cheese, and we weren’t provided with forks. The portion sizes were small for the prices we paid. The Asian chicken salad was lacking chicken altogether. The service was poor; the staff didn’t apologize for their mistakes and even got upset when I kindly requested corrections. They eventually added some basil to the cold, uncut pizza, gave me a small cup of chicken to add to my salad, and sprinkled a bit of cheese into the soup, but informed me they were out of croutons. Overall, it was incredibly unprofessional.

Steve

01.10.2023

★ ★ ★ ★ ★

I had a great first experience at this restaurant. The service was excellent, and the food was delicious. I definitely plan to come back!

Lauren

01.10.2023

★ ★ ★ ★ ★

I can't express enough how wonderful this place is. It's the best Panera! The staff is always friendly and helpful. The restaurant is consistently sparkling clean, well-stocked, and everything we've tried has been delicious! Our experience is always fantastic. I wish I could give it more than 5 stars!

Nate

19.05.2025

★ ★ ★ ★ ★

Wow. wow wow wow. deserves a Michelin star! Abby is helpful, pleasant, and a spirited delight! incredibly intellectual and a wonderful person. great conversationalist. great teeth! one time I got lost in the arrowhead mall for 11 days. she deserves araise!

Lauren

19.05.2025

★ ★ ★ ★ ★

Cant say enough good things about this place. Best Panera! Staff is always friendly and helpful. Store is always sparkling clean. It's kept stocked and everything we have tried is delicious! Experience is always amazing. Wish I could give more than 5stars.

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