Reviews

Overall Total Score
3.7 out of 5
Very good | 1187 reviews

What Christopher Amos doesn't like about Chipotle Mexican Grill:
The customer service here is the absolute worst! We picked up an order from another Chipotle location in Surprise and they forgot to include the chips. It wasn't a huge issue, so we thought we'd just call the nearby restaurant to grab some. However, the manager told us that since we didn’t purchase the items from their store, they couldn't help us. It's truly unbelievable that this is over just two bags of chips! View all feedback.

Reviews from various websites

Sirved
3.6 ★ from 433 reviews
Christopher
03.10.2023 - 14:13

The customer service here is the absolute worst! We picked up an order from another Chipotle location in Surprise and they forgot to include the chips. It wasn'...

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Jennifer
03.10.2023 - 14:13

I hope this location feels proud of themselves; there was a fundraiser scheduled for our kids' school tonight. I was wearing a shirt in support of the school, s...

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Monique
03.10.2023 - 14:13

Price changes today, in store only! Charged me for extra cheese and side tortilla... (I know a tortilla is charged in the app 0.40 cents but I have never been c...

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Jean
03.10.2023 - 14:13

Came in at 9pm and there were no other customers in line. They said steak would be ready in 12 minutes so we waited. By the time we ordered, they gave me the st...

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Brandon
03.10.2023 - 14:13

Horrible service. I asked for steak counted 8 little squares! But were happy to fill the entire bowl up with rice just to note. I said come on now with the meat...

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Int Restaurants
3.5 ★ from 753 reviews
Restaurants
4.0 ★ from 1 reviews

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