Reviews

Overall Total Score
4.4 out of 5
Impressive | 195 reviews

What User doesn't like about Rita's Italian Ice Frozen Custard:
the word “Italian” deceives, this place has absolutely nothing to do with real Italian ice. it was the worst frozen dessert that I have tried excessively sweet and definitiw nothing natural tasting (the bright colors say it all.) View all feedback. What JENNIFER RABAGO likes about Rita's Italian Ice Frozen Custard:
Oh my God!!! Rita's Rita's has the most excellent Italian Ice that I have ever had in my life. They have these three layers of ice that were so delicious. The watermelon flavor was so out of this world extremely loved the Sour Patch Kid it really made the Italian Ice so awesome ???. I can't wait to go back here again!!! I would recommend this place to anybody if they like sweet frozen yogurt or Italian Ice. You defi... View all feedback.

Reviews from various websites

Menu
4.2 ★ from 10 reviews

The word “Italian” deceives, this place has absolutely nothing to do with real Italian ice. it was the worst frozen dessert that I have tried excessively sweet...

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It is always a pleasure to come to this place, felix and mariana, excellent customer service.

I had such a great experience at Rita’s. it was delicious and felix is amazing and super sweet.

Great experience thanks to felix! its positive energy and professionalism is unforgettable.

Great place for Italian Ice and excellent customer service. Thanks for your hospitality Felix!

In Surfside, patrons have mixed feelings about local Italian ice offerings. Some criticize certain establishments for lacking authentic flavor and sweetness that borders on overwhelming, noting a disconnect from traditional Italian gelato. Complaints about order mishaps and high prices add to the discontent. However, the glow of exceptional customer service and delectable flavors shines through at spots like Lells, where friendly staff assist customers in navigating vibrant options. Many rave about the delightful multi-layered treats and unique flavors, particularly highlighting refreshing watermelon and playful combinations like Sour Patch Kid. Overall, the experience ranges from disappointing to delightful.

Restaurantji
4.6 ★ from 111 reviews
Ari
27.07.2023 - 09:38

If you have a hankering for soft serve, chocolate/ vanilla swirl ice cream, and don't mind paying $6 for a small cholov israel cone, this is the place to go.

Tracy
27.07.2023 - 09:38

Fantastic and friendly service! The kids who work here are outstanding so patient, kind and generous. Highly recommend!

JENNIFER
27.07.2023 - 09:38

Oh my God!!! Rita's Rita's has the most excellent Italian Ice that I have ever had in my life. They have these three layers of ice that were so delicious. The w...

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David
27.07.2023 - 09:38

Lells what is great with a customer service very friendly and welcoming she did a great job, making us feel at home in our neighborhood

Sarah
27.07.2023 - 09:38

The girl behind the counter, sadly I didn't catch her name, with short bright red hair was so sweet and helpful, definitely made my experience great.

Sirved
4.6 ★ from 5 reviews
Starlica
10.10.2023 - 18:31

Just what the doctor ordered. Okay, maybe not, but it was just right! Ordered a Gelati with mango ice and vanilla custard. The spot is located in a nice small s...

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Charleson
10.10.2023 - 18:31

I met Lells, she was the sweetest person i ever met. I was so indecisive on which flavor i wanted and she help me with all the flavors for tasting and i pick my...

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Esther
10.10.2023 - 18:31

I came with my camp and we loved it. Amazing service (Angelina is the sweetest). It was sooo clean and nice and they have new flavors. Sooo yummy ????. Best pla...

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Debra
10.10.2023 - 18:31

Surfside FL 33154 *LELLS* was amazing!! Friendly, made suggestions and showed me new flavors, packaged extra well for the heat and I so appreciate her super cus...

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Yitzchok
10.10.2023 - 18:31

Lells Angelina were fantastic ???? Best service ever! Definitely recommend They are very accommodating.

Doordash
4.7 ★ from 69 reviews
Lauren
06.11.2023 - 10:35

The custard at this restaurant is absolutely delicious.

Laura
06.11.2023 - 10:35

Although a bit expensive, the food was excellent.

Dee
06.11.2023 - 10:35

Consistently excellent!

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