Wendy's - Sumter

The customer service at this restaurant is quite disappointing. When I tried to place my order for a hamburger, the person on the speaker kept interrupting me,... read more The customer service at this restaurant is quite disappointing. When I tried to place my order for a hamburger, the person on the speaker kept interrupting me, making it difficult to get my request across. I asked for a Double Dave but ended up with a Single Dave instead. If the staff would focus more on listening, I believe orders would be completed accurately, and the drive-thru line wouldn’t take so long.

The person at the order window was friendly, cheerful, and respectful. I truly wish I had caught his name. Such great service makes me eager to return. It's loc... read more The person at the order window was friendly, cheerful, and respectful. I truly wish I had caught his name. Such great service makes me eager to return. It's located on Lafayette. That young man was genuinely a sweetheart.

My fries were served hot since I requested them without salt, but my nuggets were cold and didn’t taste fresh. This is the first time I’ve ever had cold, soggy... read more My fries were served hot since I requested them without salt, but my nuggets were cold and didn’t taste fresh. This is the first time I’ve ever had cold, soggy nuggets from Wendy's.

Got the order wrong. My sandwich is on the wrong kind of bun, my daughter I ordered a sandwich exactly as it normally comes and there were things not put on it,... read more Got the order wrong. My sandwich is on the wrong kind of bun, my daughter I ordered a sandwich exactly as it normally comes and there were things not put on it, my other daughter ordered something and she got a completely different thing like a double bacon cheeseburger to a plain Cheeseburger.Food: 3/5

Had to wait an Hour to get my food. Then they gave me the wrong burger..This ace is ridiculous..You need to hire more help!!!Parking: Parking sucks read more Had to wait an Hour to get my food. Then they gave me the wrong burger..This ace is ridiculous..You need to hire more help!!!Parking: Parking sucks