Jersey Mike's Subs - Summerville

I ordered online , it said my pickup time was 11: 14. I went in store 11:18 staff stated they were waiting on 1 of my 4 subs ordered . I went back outside for another 10 minutes or so came back in , the manager still replied the same thing they were still waiting on one sub . Meanwhile It's customers that came after me that pulled up and had received there order and gone before my online order . the manager saw me came back in again and he said we are still waiting on one of your subs AGAIN, I then stated I lve been waiting a while he then rudely replied yeah everyone has been waiting a while when I've seen for myself they were just skipping over the one sandwich I've been waiting over 30 minutes for. This was the worst experience I've had at this location. I've waited almost and hour for an online order which doesn't make any sense . The third time I went in the manager finally decided to check the order to see what was missing and then dropped one of my subs on the floor . Only switched out the bad and still served it to me. He then and only then did he begin to pull things out to make the final sub that I've waited so long for . I would expect better service from this established which I didn't receive. My order was $39.00 and I couldn't even eat any of them because I didn't know which one he dropped on the floor and still served . Dhec would not approve! Didn't receive order until 11:49 . Ordered ahead of time to skip the wait and I'm very unsatisfied with my service STILL AWAITING CONTACT FROM OWNERS FOR REFUND DAYS LATER AND NOTHING!

Whole pan of lettuce was brown!! Asked for extra oil and vinegar and there was none- bread was stale…store was dirty…. “A sub above”? Not hardly!

Kinda disappointed not gonna lie because Jersey Mike’s is where you come to get giant subs I pay 20$ for a giant that’s the size of a subway sub for 5$ I don’t think I can justify doing that again photo for reference

As always in my experience at Jersey Mike's it was a sub above. The location was clean both sides of the counter, the food of course fantastic, and the service was courteous, efficient, and attentive. I thank the entire staff and my father and two others had that as their first ever Jersey Mike's experience and my dad has been back 3 times since and has had one complaint. Keep up the great job yall are appreciated.

This place is always just amazing the team here is so upbeat and spot on with their art of sandwiches