Taco Bell - Sullivan

#12 - Fast Food - Sullivan, Mexican, Breakfast

Taco Bell

Taco Bell
3.8 / 5 (1691 reviews)

Description

Taco Bell’s local branch struggles to deliver a satisfactory experience. The dining area and restrooms often remain in disarray, while the lobby is rarely open, forcing customers to use kiosks that are inconveniently placed. Service can be hit-or-miss, with reports of employees lacking in efficiency and multitasking skills. Some have enjoyed quick, friendly service during peak hours, but issues like incorrect orders and poor customer service overshadow these positives. The drive-thru, while an option, poses challenges for larger vehicles. Overall, the restaurant leaves much to be desired, particularly for those seeking a smooth and pleasant fast-food experience.

Last update: 17.01.2026 from: Kara

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★ 3.8 / 5 from 1691 reviews
kara-miller-2
21.06.2024

This restaurant is strictly kiosk only expect long wait times. I was watching the kids put the food together and it was not quality work. The dining area was a disaster idk if they are doing renovations or what but it was a mess

nate-koch
21.06.2024

Just came to this taco bell.. I love taco bell. I was told they only accept cash at the register and if I wanted to use a card I'd have to use the kiosk or go through the drive through. The person that waited on me was working the drive through. She had a head set on and everything. I asked if she could just ring me up through the drive through and we'd be good. She asked her manager and he said no. There's literally no one in there and the employees were doing nothing. I said that was the craziest thing I'd ever heard and she laughed and said I know... we left and will never come back to this location. I've never had any place of business not want my money. Very weird, very disappointing, and just down right dumb. I can't believe someone that owns a businesses lets this happen.

kenzee-b
21.06.2024

This is by far the worst Taco Bell I've ever encountered. The lobby is rarely open, and you often have to rely on the kiosks to place your order. The employees struggle to multitask, and they tend to chat too much and move at a snail's pace. Additionally, both the lobby and restrooms were in terrible condition.

jason-nielsen-4
21.06.2024

It's Taco Bell it's late night it's fourth meal fifth meal give me some food for my gut probably not the healthiest probably not the worst

bryon-weaks
21.06.2024

Their website states that they open at 8. But the lobby doesn't open until 10. I have walked there 7 times and have yet been in the lobby. This has been going on for 3 years.

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