Arby's - Sullivan

We arrived to find a very messy restaurant. The floor was sticky and littered with trash. When we approached the counter, the young man from the drive-thru gree... read more We arrived to find a very messy restaurant. The floor was sticky and littered with trash. When we approached the counter, the young man from the drive-thru greeted us with impatience. Midway through taking our order, he turned and walked away, leaving a co-worker to complete it. We were taken aback by this behavior. Fortunately, the young woman who assisted us was apologetic and pleasant. However, they were out of the advertised special and five other items, so we had to scan the menu to find something available. Our food was mediocre—just some roast beef, nothing special. The dining area was also quite dirty; we had to clean our own table. While I usually prefer not to focus on the negative, aside from the young lady who helped us, our experience was lacking in positivity. We won't be returning to this location.

This Arby's is excellent. They managed everything well despite running low on several items and training new staff. A special shout-out to Hannah for showcasing... read more This Arby's is excellent. They managed everything well despite running low on several items and training new staff. A special shout-out to Hannah for showcasing impressive multitasking and management skills.

The lobby appears to be closed for unknown reasons, and there was no notice posted on the locked door. As a result, I couldn't wash my hands before eating my me... read more The lobby appears to be closed for unknown reasons, and there was no notice posted on the locked door. As a result, I couldn't wash my hands before eating my meal, which is a public health concern.

I was really impressed with their service when they personally brought my meal out to me. read more I was really impressed with their service when they personally brought my meal out to me.

Service: Takeaway Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Mozzerella Sticks, Greek Gyro Parking space: Pl... read more Service: Takeaway Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Mozzerella Sticks, Greek Gyro Parking space: Plenty of parking Parking options: Free of charge parking lot