Charleys Cheesesteaks - Sugar Land

Be aware of Charley's unspoken combo policy. If you want a drink and fry, you are required to take the large drink and fry combo(additional $5.58) if you order a medium or large sandwich. For the regular combo, you must order a small sandwich. Advertised nowhere. Required by manager on site. We will not be returning. Food was decent.

Ordered a meal, did not get my fries went back and asked for it, was told I did not order fries, I paid $16:54 to Anthony he basically denied, all they could have done is add the fries to the order and charge accordingly. I asked for the manager none on duty.they seem very clueless. i will not be going back

Great place and very fast . The food was delicious ? and awesome customer service.

I had ordered through app my order came out wrong so I called to let the manager know that there were missing items and my sandwich was made incorrectly they said call in the morning because there was no Manager available that nighr. So I did I called and spoke to a manager who was nice and understanding I just wanted what I ordered. He told me to come in and he would remake the whole order. I told him I would by after work. Cool no problem it's the person and the crew that I came in contact with. He was so rude. Thought I was lying had my receipt like the morning manage asked me to bring in he kept laughing and kept questioning my order. So he takes my receipt has then redo my order. Which I was still missing the drink ans fries because that would have been the complete order.I get my order they laugh as they give it me. My order was a small chicken Philly with everything and a extra order of fries not the fries that came with the meal. I get to the car. It was the sloppiness of my order I barely had a complete order of fries my sandwich all the topping were place on top of the little fries I had. To say I was disappointed. All I ask was for a complete order of the right food. And to try to make me out a liar I don't take nicely especially if management is the one who said to come back.

Always get the buffalo chicken. Love the Watermelon Strawberry Lemonade.