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Contribute Feedback What Brittany Reifel doesn't like about Sonic Drive-in:
Waited 20 min, said food was on way and it wasn't still 5 min later they did that to make sure corporate wouldn't catch them being a disaster on food times and waits, everyone showed up before me left before me, gave me refund and didn't tell me before doing it that it would take up to 7 days to get it back in my acct so we left with food still paid for and no food to eat with unhappy kiddos. We did get our refund fi... View all feedback.
I come here almost every morning for my morning Dr. Pepper and they are always fast and wonderful. If I order food it always comes hot and fresh. Thanks.
Got a burger and was the messiest burger ever. Would need a roll of paper towels to deal with it. Dripped on my clothes and
Ordered a Super Sonic Bacon Cheeseburger and a Crispy Chicken Sandwich. The cheeseburger had two crumbles of bacon on it, both had brown lettuce and chicken and bun were burnt. My boyfriend just left to go exchange them for new sandwiches so I’ll I update when he gets back but I told him to ask the manager to open them and ask herself if she would eat that.*Update: Better this time and my boyfriend said the manager Tiffany was very nice and polite.
It was a promo night and there were two cars in front of me at the drive thru. It took 15 minutes to get my food. The cashier had to have been new. Plenty of employees working including a manager type. Slow
Sat in the stall for 15 minutes before I finally got my order, and they still screwed it up. It wasn 't even busy. Only one person went through the drive thru during that time. Just pathetic. Multiple bad experiences here. Never going there again. I did get a weak sorry for your wait from the car hop. Brutal.
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