Reviews

Overall Total Score
4.8 out of 5
Outstanding | 240 reviews

What Sophialesauvage doesn't like about Harris James:
We are locals, so we appreciate how many tourists pass you by that might be tricky, but the service has decidedly gone downhill. We live very close by with 3 children who love to select their ice cream and enjoy every bite. Unfortunately, over the last 4 years we have noticed a very bad service towards customers. Almost a hate. We are told to stand back. No smiles, no warmth, all the joy of ice cream taken by the rud... View all feedback. What User likes about Harris James:
beautiful caffe with a selection of cake, coffee and ice cream, only 2 tables from 4 inside and 1 table for 4 outside, the service was good and fast. reasonable inexpensive, we had 4 coffees and 3 cakes for £18, the cakes were a good size portion and very tasty, the coffees were nice and hot and the staff was polite and efficient View all feedback.

Reviews from various websites

Tripadvisor
4.6 ★ from 44 reviews
chrisbX4417DB
05.01.2024 - 00:26

The gelato was delicious - rich and creamy. The doughnuts were lovely as well. The service was the highlight of the visit, with gelato samples, recommendations,...

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GaryT793
05.01.2024 - 00:26

I stopped by for an ice cream and was pleasantly surprised by the delicious flavor and generous portion size. Definitely worth a visit and I highly recommend it...

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747kathw
05.01.2024 - 00:26

This is the best ice cream I have ever tried! I was thrilled to find out they have 2 vegan ice cream options. I chose the passion fruit flavor and was very plea...

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De
05.01.2024 - 00:26

A delicious creation of (fresh) donut, icecream, cream and chocolate sauce. The icecream was creamy so yummy. An absolute must to visit this shop when in Aldebu...

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Sophialesauvage
05.01.2024 - 00:26

We are locals, so we appreciate how many tourists pass you by that might be tricky, but the service has decidedly gone downhill. We live very close by with 3 ch...

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Nestled in Aldeburgh, this ice cream shop offers a delightful array of flavors that delight locals and visitors alike. While many rave about the rich, creamy gelato and generous portions, recent reviews highlight a concerning decline in service quality, with reports of discourteous staff diminishing the experience. Despite this, patrons consistently praise the delicious ice cream, impressive dessert combinations, and even vegan options. The café atmosphere, marked by cozy seating and affordable treats, remains a welcoming spot for families. Overall, this establishment is worth a visit, though guests may need to navigate the contentious service to truly enjoy the tasty offerings.

Menu
4.8 ★ from 5 reviews

Beautiful caffe with a selection of cake, coffee and ice cream, only 2 tables from 4 inside and 1 table for 4 outside, the service was good and fast. reasonable...

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Fabulous gelato.... very good enjoyed my selection of important limecake flavor. the best ice I had in the old. Thank you.

Absolutely beautiful ice and especially beautiful people. I forgot to make photos, because that was so good and frankly the children have vaulted their before I...

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An excellent ice salon. first I was a bit on the high side, but they are very generous with their creatures, so I think it's still a good one. I had the tiramis...

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Would highly recommend. The Salted Caramel ice cream was immense. 10 out of 10. Staff was very friendly and thorough with enforcing Covid regulations

Facebook
4.8 ★ from 9 reviews
Google
4.5 ★ from 115 reviews
Restaurantguru
4.7 ★ from 148 reviews
Gastroranking-uk
5.0 ★ from 25 reviews
Int Restaurants
4.8 ★ from 175 reviews

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