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Contribute Feedback What Jennifer Hyman likes about Chick-fil-a:
Chick-fil-a is always very good I go almost everyday just for the lemonade my other favorite is the spicy chicken sandwich. I think they have someone's grandma in the kitchen making that Mac Cheese it's one of the best I've had at a fast food restaurant View all feedback.
What P Myers doesn't like about Chick-fil-a:
Not impressed with this location. Instore counter order that they deliver to table. Received Polynesia sauce instead of ketchup. Pulled my larger fries out of the bag to find the box filled to less then would fill a medium. Go to counter to get ketchup andasked to have the rest of my large fries. They get me a new fries that had maybe one more than before. Photo shows what the fixed larger fries look like, just Imagi... View all feedback.
26Sep2022 Third time I've been here in the past few months. Only go when I'm in Suffolk as I live 30 minutes away. Customer service is good. My one complaint is I pay for the large waffle fries and the box has never been full. I also get a few wafflefries and the rest were small bits. Today was typical and my large waffle fry was definitely a small order in a large box.
I was feeling under the weather so my son brought me some soup. I was very disappointed to take a bite partway through and get a tough piece of plastic.
The food was as delicious as ever, but I was quite disappointed with the interior. Some time ago, there was a major renovation that expanded the space, but it feels unfinished. The playground has not been completely removed, leaving that area unusable except for storage. Additionally, the new section of the restaurant has been converted into a staff lounge, which seems unnecessary for a fast-food establishment.
Without a doubt, all fast food chains should adopt a business model similar to Chick-fil-A’s. They typically offer quick and efficient service, staff who are always pleasant, and nearly flawless accuracy with orders and item availability. However, during my recent visit to the drive-thru, I received waffle fries that were less than full and not as crispy as usual. Other than that, they’re nearly perfect!
Chick-fil-A is consistently excellent! I find myself going there nearly every day just for the lemonade. Another favorite of mine is the spicy chicken sandwich. I’m convinced they have someone’s grandma in the kitchen making the mac and cheese—it's truly one of the best I’ve had at a fast-food restaurant!