Jade Bistro - Suffern

Seafood, Sushi, Pizza
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Jade Bistro

Jade Bistro
4.1 / 5 (1413 reviews)

Description

Jade Bistro presents a blend of dining experiences ranging from commendable to disappointing. While many patrons rave about the flavors of the family-owned establishment, praising dishes like the chow fun and Chicken Malaysian Casserole for their freshness and generous portions, others have encountered significant service issues. Long waits, cold food, and noticeably subpar sushi quality have marred the experience for some. Furthermore, the absence of a liquor license and inconsistent service levels leave room for improvement. Despite these mixed reviews, the restaurant's warm atmosphere and attentive staff have won hearts, ensuring its charm continues to attract diners.

Last update: 12.07.2026 from: Michael

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★ 4.1 / 5 from 1413 reviews
michael-cerisano-wee
15.02.2025

DO NOT ORDER FROM THIS RESTAURANT! Delivery was 1hr 15m late. The quality of the Sushi Sashimi was terrible. I've have better from a supermarket!! Other Chinese meals we ordered were cold and tasteless. I don't know if it changed owners but it wasabsolutely awful!

kim-yvonne-mushroom1
15.02.2025

I have to say, word of mouth really needs to promote JADE BISTRO. This cozy, intimate spot is a must-visit. The enticing aroma alone is enough to captivate you and make it hard to leave. The cashier could use a bit of improvement and might benefit from some customer service training. However, I found that all the other employees were very welcoming, approachable, and friendly. If you’re looking for a fantastic night out of the kitchen, JADE BISTRO is the place to go.

wesley-salisbury-1
15.02.2025

Terrible service! My group of four was the only customers in the restaurant at 5:30 PM, yet we had to wait over 20 minutes to be served. As other people came in and were seated, several of them left after waiting for service. While the restaurant was doing a decent takeout business, they completely neglected the customers inside—about 15 of us. I made the mistake of ordering ice cream at the end of our meal, and it took an astonishing 25 minutes to receive it. Do yourself a favor and avoid this place!

jgp
15.02.2025

This was my first time ordering from this restaurant. The delivery was very quick, and the sushi and cashew chicken lunch special were fresh. However, the salmon teriyaki was inedible; the fish didn't taste fresh, had a strong fishy smell, and tasted stale.

josh-g-ivy23
14.08.2024

We ordered takeout, and the staff was polite and very prompt. However, finding parking for pickup can be somewhat challenging. The food was good, and I plan to explore other restaurants in the area in the coming weeks. At this point, I’m not likely to return here.

FAQ

A little farther located is Metro-North-Suffern, where you can also access the municipal transportation.

The restaurant offers complimentary WLAN for its visitors.

The restaurant offers you a choice of gluten-free meals.

More information

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